ok i hope this helps i just got a new laptop friday and i have been trying to install Avery too....I also have Vista, So when you are installing it and it says something like.... what kind of download do you want....then it gives you 3 choices.... the first one is what they recomend..the second one is limited...and the third choice is custom....pick the second choice and it will work. I have been making my labels with Avery for 3 years and this is always what i have used. ( i know nothing else) let me know if this helps.... Kris