Back in early April I ordered two more of the log molds that I just love along with the boxes. The end of April, they told me that their carpenter was out of the country and they were talking to a new carpenter. So I waited some more. They replied again in May and offered me three liners without the boxes. I told them that I really loved the boxes and would wait. By June, I was told that they would be shipping soon and would arrive while I was on vacation. So I was excited and told my BFF/Room Mate to be on the look out for them. I got home and nothing. By this time, Amber, my BFF was feeling bad for me so she took it upon herself to make the boxes for me! She is such a gem! Sooooo I messaged Sandra and told her that I would take her offer of 3 liners and no boxes. This was late June. I have messaged her several times after she told me that she would be sending them to me. I get nothing from her and the phone number is no good because it says "they are not taking calls"! I know I am a fool for waiting this long but I was under the assumption that they were incredibly busy! Has anyone else had to wait this long with no shipment or response from this company?? I have never ever had a vendor do this to me! Anyone have a different phone number or email that Sandra might respond to? I really do not want to be out over 200.00 if possible!! Thanks so much!!!! Angie