blwoods Posted January 9, 2009 Share Posted January 9, 2009 Gotta give a rave for Peaks. Received my order from them today. I had ordered Ginger Peach FO, but received Georgia Peach. CS asked if I would be placing another order in the next couple of days, which I said no.. as I only order a few fragrances from Peaks under normal circumstances... so I maybe order once, twice a month if busy. So they are sending out my replacement today! Wish Peaks was closer... I'd use more from them!! Quote Link to comment Share on other sites More sharing options...
Jane42 Posted January 10, 2009 Share Posted January 10, 2009 Always good to hear something positive about a supplier...especially one I already use! Quote Link to comment Share on other sites More sharing options...
blwoods Posted January 10, 2009 Author Share Posted January 10, 2009 And after seeing their pricing on 444, now I REALLY wish they were closer. Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted January 10, 2009 Share Posted January 10, 2009 I can see how that would be an easy mix up. You've got to give props to any supplier who ships out replacements the same day they're made aware of a problem--that keeps me a happy customer, and even though they goofed, ithey show top notch customer service by responding so quickly. Quote Link to comment Share on other sites More sharing options...
blwoods Posted January 10, 2009 Author Share Posted January 10, 2009 Oh yeah.. I can totally see how it happened. When I saw the bottle labeled "Georgia Peach", I actually checked my invoice to make sure it wasn't a mistake that I had made. At first I thought maybe I had ordered the wrong one. Quote Link to comment Share on other sites More sharing options...
Trish Posted January 10, 2009 Share Posted January 10, 2009 I love Peak! I actually cannot remember ever having any issues, but know that their customer service is amazing. Nachelle always responds to my emails super fast and I love that! Quote Link to comment Share on other sites More sharing options...
coconut Posted January 10, 2009 Share Posted January 10, 2009 Peak's has outstanding customer service. Also got good customer service from Alabaster. Nice to see this thread. Quote Link to comment Share on other sites More sharing options...
chopsgirl Posted January 12, 2009 Share Posted January 12, 2009 it's great to see a positive thread. Quote Link to comment Share on other sites More sharing options...
blwoods Posted January 12, 2009 Author Share Posted January 12, 2009 Oh I am usually happy with all of my suppliers and vendors. The complaint about the website builder is isolated. I loved my logo designer, my webhost, Peaks, Lone Star, JBN, Taylored, Uline... etc.etc. ad nauseum Quote Link to comment Share on other sites More sharing options...
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