cmb Posted November 13, 2007 Share Posted November 13, 2007 has anyone had recent problems with this vendor? I ordered a mold about a month ago, sent the check, they cashed the check and no molds. I keep emailing them through their site and they are not responding.thanks.marie Quote Link to comment Share on other sites More sharing options...
candlesprite7 Posted November 13, 2007 Share Posted November 13, 2007 if you do a search you will find many discussions on these guys...most are not favorable... Quote Link to comment Share on other sites More sharing options...
cmb Posted November 13, 2007 Author Share Posted November 13, 2007 Thanks. I ordered from them a couple of years ago and had no problems at all. I didn't think to check the posts before ordering.Does anyone have a phone #? Quote Link to comment Share on other sites More sharing options...
Sherri in Canada Posted November 13, 2007 Share Posted November 13, 2007 It's useless to try and call.....their mailbox is always full :undecided Quote Link to comment Share on other sites More sharing options...
comfortscents Posted November 13, 2007 Share Posted November 13, 2007 yup...something happened in their personal life and they have still not recovered..I at least paid for mine with paypal so I was able to get a refund. Sorry it happened to you.. Quote Link to comment Share on other sites More sharing options...
comfortscents Posted November 13, 2007 Share Posted November 13, 2007 my mistake...I was thinking soapandcandlemolds...candleandsoapmolds is part of Scott Crew...I've never had a problem with them and I remember when I had to call them for something I had no trouble getting thru to someone. Quote Link to comment Share on other sites More sharing options...
brempel Posted November 14, 2007 Share Posted November 14, 2007 Hi There,I ordered some molds from them and they charged my credit card ASAP. I wasen't able to contact them for months. My credit card was able to refund me! There are lots of posts about them about no product!BRempel Quote Link to comment Share on other sites More sharing options...
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