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Help/Suggestions Please


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Help! I need some feedback and thougths on what I should do. I've been having problems with C3 Wax. I've used it for three years and have never had ANY problems with it. Everything has been working great until I ordered a batch of wax a few months ago. I used the SAME combination of things I've used for years - no new wicks, scents anything. The only thing different is the wax. I called the company and they sent me a new batch of wax. I tried the new batch last weekend adn the same thing happens. It burns a hole right in the middle and goes out. I emailed the company again and they said they've had no complaints about the wax. UGH! It's the only thing it could be.....

I ordered five more pounds from a different company. It should be here tonight. What would you do. I'm already past the point of pulling out my hair. :cry2: I've got lots of people waiting on candles.......

Thank you so much for any advice!!!

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You say no new wicks, but is it a new batch of wicks? Try using different wicks and see what happens.....some of us got some wicks a while ago that fizzled out.......if that doesn't help then I hope someone else will have a suggestion for you. I have a whole case of CBL-141 that does not/will not throw, so I feel your pain sigh. :)

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I'm sorry, I don't know what to tell you. I guess I might try rewicking, but on some jars, there's not much higher to go. I remember your post on this earlier. Were both batches the same batch number? If you're desperate, I have a case I haven't opened yet... same batch number as the one I'm using which is fine.

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Could there be an air pocket near the wick that's causing it to tunnel in and drown? It's probably inevitable that C-3 batches will vary from time to time. Maybe this one just needs a little adjustment in pouring temperature to avoid getting a cavity, at this time of year and this particular phase of the moon.

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