Moneypenny Posted December 21, 2015 Share Posted December 21, 2015 Hi everyone! Does anyone know if Oregon Trails has changed their formulation for White Witch recently?? I have a customer that swears that what she bought a couple of years ago is not the same as what she just purchased. Any information would be very helpful. Thanks! Quote Link to comment Share on other sites More sharing options...
Guest OldGlory Posted December 21, 2015 Share Posted December 21, 2015 I haven't used White Witch, but they changed a formulation I bought within a month (bought one bottle in May, another in June). Same name, totally different product. Quote Link to comment Share on other sites More sharing options...
Moneypenny Posted December 21, 2015 Author Share Posted December 21, 2015 Ouch!!! I was afraid that was possible. My customer says there is not near the patchouli that there used to be. Hopefully they will get back with me today so I can work with my customer. I will have to add a little of my own patchouli to make up the difference! Quote Link to comment Share on other sites More sharing options...
Lightkeeper Posted December 29, 2015 Share Posted December 29, 2015 I can't say about the fragrance changing, but I can say that I wouldn't ever order anything from them again. I had a whole cart full of products when they were having their sale last year before the move. It would not accept any of my credit cards when I was trying to check out - I emailed several times with no response, then finally a response that she would check into it. Still nothing - waited another few days, tried again, & they never did get back to me. This was over a few weeks span. I understand that you are moving, but you can't at least acknowledge the customer & explain? It was over $100 in my cart - some things I really wanted to try, but that is just terrible CS - there are enough other places that are happy to take my money If you treat your customers with such little regard, then you don't deserve the business. - RANT! Quote Link to comment Share on other sites More sharing options...
Darbla Posted December 3, 2018 Share Posted December 3, 2018 Did anyone ever find out if it's changed? I've been wearing it for the past week so thought I'd do some googling on here for it and I find this thread. I'm nearing the end of my bottle and I'd love to know this, and I've had it so long I'm sure it's from before any reformulations. Maybe I ought to get a sample from them now and compare side-by-side since I still have some original. Any of you bought it recently and can share a sample? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.