EvyStar Posted May 6, 2014 Share Posted May 6, 2014 I have had a customer complain that two of the candle jars (Metro Jars 330mls) lose their fragrance throw once the candles have burnt roughly half way down the jar. She advised initially - when first lit - for the first two hours - they candles were ok. However after lighting them the second time, she has complained that she can no longer smell them. She has placed them in several different sized rooms. Still nothing. I use either Natures Wax or GW464 and CDN wicks. I don't use any dyes in my candles. Please help! Any suggestions. I've not had other customers complain, but i'm concerned she might be the first one to actually say something. I have a selection of friends who are testers for me. None of them have mentioned anything of such. I am going to touch base with them again to make sure. But thought I would post this question in case anyone has ideas or suggestions as to what may be going wrong. Quote Link to comment Share on other sites More sharing options...
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