I agree. They should have turned red in the face at their "crooked" product, from someone they asked in to see how the "big boys" do it. Be proud that you caught it. As others I look at every candle I come across now to compare.
Hex is the only jar I have used. I don't seem to have a hard time wicking. I keep hearing the horror stories of double wicking in some others and afraid to try them. LOL