I skimmed it over while in the beauty shop...I didn't see anything that would tick me off. I looked at it as no different then when a supplier does us wrong, we try to warn others. But utimately it is up to the individual if they want to continue doing business. I will order again from angie...I order the first time a few weeks ago, but due to the stories of shipping..I ordered 4-5 pounds of each fragrance I wanted to try so when I get down to 2-3 lbs...Time to re-order. That is if they work out during testing, then I'll sell them in the classifieds..my loss.