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celicagtca

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Posts posted by celicagtca

  1. OMG Violet, if I didn't notice that your from NY, I would have thought that we were dealing with the same person. I'm a 1 1/2 hour drive from my so called "Black Listed" retailer, but don't you just want to send someone into her shop in the morning, purchase around $1,800 worth of her stock, than show up just before she closes and ask to return all the products? :P

    BTW...I think you'll do great at the craft fair. Live and Learn, don't answer her calls or emails anymore. Cut her loose!

  2. Sorry to hear your going through this Violet! I think we can all chime in and say we've been through something like this in the past.

    We recently have been dealing with a customer also that ordered her minimum Sept. 19th and was well informed that they have to send a cheque before products leave our warehouse. Well, 2 weeks later, they email me with an addition to their order, then they want an invoice emailed back for a confirmation. Did as I was asked, then they decided that they wanted to omit 2 items off the order, which I waived even though we do have a 15% restocking charge. Then they emailed me again after the invoice was resent their way and wanted to cancel another 10 pillars which are custom and have been made 2 weeks prior on top of 12 pillars that they just added to this order 4 days earlier. I was just livid when that happened so I emailed back and told them that considering those pillars are custom, they will be charged a 15% restocking charge. What do they do next???? They decide to take the original 10 pillars but now want to cancel the 12 they just ordered because they don't want to pay the restocking charge...DUUUUHHHHHHHHHHH! Ok, didn't want to explain that the restocking charge still applies regardless if they take the 1st batch or the second batch. Just figured that some $$$ is better than no $$$ at this point plus this order has not been confirmed or shipped for 1 month. Re-submitted the new invoice with all the box changes in weight, dimensions, repacked everything again for the 3rd time. Finally, they decide to send the cheque, but they sent it for the original amount with the 1st 10 pillars. I cash the cheque (there's a 3 day grace period with the banks), submit a refund (company cheque) back to them and ship everything out 5 days later. Open up my account on the 6th day and BINGO...their cheque has bounced and I'm out product and a refund cheque. I immediately call the bank, put a stop payment on the cheque and call the customer informing them that their cheque bounced. All I got was "Oh WOW, really, the cheque bounced? I guess that was my fault!" No Sorry and nothing about sending out a new cheque immediately. Told them that they have to resubmit the cheque with a $25 NSF fee on top of the total cost.

    This is a company that I have dealt with for 10 months and have had to wait over 45 days each time for payment because they don't know how to manage their $$$ and they obviously perform poor business ethics with their wholesalers. We're hoping to get paid shortly and if we don't see payment within 2 weeks, we will get the creditors involved. Pretty sad isn't it.

    It is totally unbelievable how retailers (of all people) try to shaft wholesalers around all the time. I don't understand how they can stay in business and if you don't have money...DON'T BUY!!!!!

  3. I just ordered a couple of weeks ago and never had any problem. I would call, maybe your order was misplaced. I sometimes don't get my orders that go through Pay Pal. It's off and on so can't say what the problem is. Now some customers are saying they don't get confirmation from Mal's-e, having that checked out. Hope it works out. This company also has a large Patchouli scent site. Too bad I hate P. but for some of you it might be something you'll want to check out. Looks like it is only for retail.

    http://www.patchouligarden.com/info.html

    Hi Sharon,

    I never put my order through PayPal, I actually emailed her the 1st time as one of the oils I wanted wouldn't go through her shopping cart. She confirmed my email stating she would have it packed up and send me an invoice through PayPal and ship it right out. Never heard from her again even after emailing her a couple more times. I'll try calling and see what happens.

    Thanks for your info. :)

  4. I would really like you to put an order through to them and let me know through a PM if she (Lynda) gets back to you and actually invoices and ships your order as I haven't heard anything from her from PayPal or if my order is being shipped. If that is the case, I will phone her instead of emailing.

    The oils that she carries are really nice and work incredible in soy, but just wanted to know if she's packing the business in and I was left hanging.

  5. Her name is Lynda and I'm surprised this has happened also. She obviously has the info and did contact me through email and said she was going to package it up and ship it out than invoice me through PayPal, but never heard anything after that. Just seems odd so I thought I would mention it here and see if anybody that knows this business could shed some light on the situation.

  6. Anybody deal with Fragrance Oil Central. They took over for A Scent Shop and when you want to order their oils, they email you confirming they received your order and they will invoice you through PayPal and they than fall off the face of the earth. I placed an order over a month ago, got confirmation, they never took anything out of PayPal and now they don't respond to emails. What's up with that? Are they still doing business?

  7. what would it be. Which one can't you live without? (apart from eggnog).

    I'm only doing 3 christmas fo's' date=' just haven't got the money to go buying more at the minute, if that changes at a later date, I'll look at more.

    I have eggnog and love it, I like christmas rumball, but its very similar to eggnog (well to me anyway). I don't like christmas splendour, yuck.

    I've had a few xmas samples and just can't decide.

    so if you could only have one, that either you or your customers can't live without, which one?

    also, I want a cinnamon, but the straight forward cinnamon on its own, is far too overpowering and in your face for me, is there a milder one out there?

    getting small bottles of things like mince pie and christmas pudding, for novelty candles too.[/quote']

    Cinnamon Vanilla from JS is really nice and a dupe to the Body Shops'.

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