ksranch Posted March 29, 2012 Share Posted March 29, 2012 My eyes are crossed from wasting two hours searching for the answer on Ebay and can't find it so hoped someone here would know for sure - If a 'buyer' basically (I won't go into the whole ridiculas thing) threatens to report me for NO reason if I don't ship her orders (3) for FREE - can I just cancel her orders and refund her money and be done?? Or is that against their friggin rules or something?? TIA Quote Link to comment Share on other sites More sharing options...
Kitn Posted March 29, 2012 Share Posted March 29, 2012 Why wouldn't you just ship the orders? I have seen people with negatives for not sending the order, they are still selling on ebay. Quote Link to comment Share on other sites More sharing options...
classiccandle Posted March 29, 2012 Share Posted March 29, 2012 I'd refuse to sell to them and inform them that you're reporting them to ebay for blackmail. I'd also keep all correspondence between you two. Quote Link to comment Share on other sites More sharing options...
SliverOfWax Posted March 29, 2012 Share Posted March 29, 2012 Ebay has a community center where you can ask usage questions and get answers.http://answercenter.ebay.com/support-category/Answer-Center/1000000003 Quote Link to comment Share on other sites More sharing options...
ksranch Posted March 29, 2012 Author Share Posted March 29, 2012 Thank you Sliver - I totally missed that. Quote Link to comment Share on other sites More sharing options...
Beth Posted March 29, 2012 Share Posted March 29, 2012 I think you can cancel the transaction if the buyer is not following the terms as laid out in your auction. I had someone in Africa or something win one of my auctions, even though I said No International Shipping (since it was free shipping). She understood & we cancelled it no problem. Quote Link to comment Share on other sites More sharing options...
jeanie353 Posted March 29, 2012 Share Posted March 29, 2012 My eyes are crossed from wasting two hours searching for the answer on Ebay and can't find it so hoped someone here would know for sure - If a 'buyer' basically (I won't go into the whole ridiculas thing) threatens to report me for NO reason if I don't ship her orders (3) for FREE - can I just cancel her orders and refund her money and be done?? Or is that against their friggin rules or something?? TIAAs far as I know it isn't against any rule but run the risk of them leaving you a negative FB. They do it for all kinds of crazy reasons now that the seller can't leave them the same.You can file a report with eBay stating the buyer is threatening you about the free shipping. I don't know if that will buy you enough time to avoid a negative feedback though. As soon as you file the report, the buyer will get a copy. With any luck he/she may back off.You can block a buyer from purchasing from you on future orders.I think eBay got it all wrong when they stopped allowing sellers to leave a negative FB for buyers. Quote Link to comment Share on other sites More sharing options...
annie123 Posted March 29, 2012 Share Posted March 29, 2012 Unless e-Bay changed its policies you can block a buyer, just do a search in the help section for block buyer.You enter the buyer using their username and put them on your block buyer's list. I did it for a few "special" people when I was selling on e-Bay but that was a few years ago. Quote Link to comment Share on other sites More sharing options...
Kitn Posted March 30, 2012 Share Posted March 30, 2012 Sorry OP, I missed that they wanted the items sent free. Quote Link to comment Share on other sites More sharing options...
Noodle Posted March 30, 2012 Share Posted March 30, 2012 You really need to contact Ebay ASAP about this unsavory buyer. Did she message you through Ebay? If so, she is totally busted. Quote Link to comment Share on other sites More sharing options...
ksranch Posted March 30, 2012 Author Share Posted March 30, 2012 Yep, all msgs are through Ebay, so have it all. Thanks everyone for your suggestions. In all this time I've never had to deal with a Bi*(h so it caught me off guard. Quote Link to comment Share on other sites More sharing options...
scifichik Posted March 30, 2012 Share Posted March 30, 2012 My eyes are crossed from wasting two hours searching for the answer on Ebay and can't find it so hoped someone here would know for sure - If a 'buyer' basically (I won't go into the whole ridiculas thing) threatens to report me for NO reason if I don't ship her orders (3) for FREE - can I just cancel her orders and refund her money and be done?? Or is that against their friggin rules or something?? TIAWhat details regarding shipping did you post with your item? That may give you your graceful out of the situation. Quote Link to comment Share on other sites More sharing options...
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