cinnamon Posted January 15, 2011 Share Posted January 15, 2011 Looking for some constructive input on switching or adding jars...I have used the 8oz Jelly Jars for our candles for 10 years. Our customers love them and buy lots of them...BUT I'd like use something a little more upscale now. Initially I wanted to replace the Jelly Jars with a Libbey Tumbler & silver lid, but it would definitely involve a sales price change.Anybody have experience switching jar styles? I assume it involved a sales price change? How did you do it without ticking off your current customer base? Or is it better to add a jar style rather than replace it? Thanks in advance for your input Quote Link to comment Share on other sites More sharing options...
lsbennis Posted January 15, 2011 Share Posted January 15, 2011 If it ain't broke don't fix it! Are you switching because your customers want a change? If they are happy with what you have don't take it away, but maybe add in the different jars and see how they feel about them. HTH Quote Link to comment Share on other sites More sharing options...
Bernadette Posted January 16, 2011 Share Posted January 16, 2011 Without making an expensive investment in alot of jars, I would ADD the second jar, not REPLACE it. That way, you can see how it does, if it attracts new customers, etc. If it takes off, you can always purchase more.:tiptoe: Quote Link to comment Share on other sites More sharing options...
pleasureridgecandles Posted January 16, 2011 Share Posted January 16, 2011 I agree with the others. If the jj's are selling then why replace them? It would be horrible to replace them with something that didn't sell well. I would keep the jj's and add a line of the new jars and see how they go over without spending a huge amount of money on new jars before you know how and if they will sell. Isbennis said it perfectly.. if it ain't broke Quote Link to comment Share on other sites More sharing options...
LuminousBoutique Posted January 16, 2011 Share Posted January 16, 2011 I ADD new jars but dont replace... its nice to have something for everyone.. i agree with the others. Quote Link to comment Share on other sites More sharing options...
cinnamon Posted January 16, 2011 Author Share Posted January 16, 2011 Thanks for the input everyone....lots of good points.I already tested the new jar style over the last few months but haven't poured any candle inventory using the new jars yet. After seeing your helpful feedback, I'm thinking that I may use the new jars for 'Limited edition' fragrances that aren't carried in the regular Jelly Jar line...ie. Breast Cancer Awareness or uncolored spa-like candles...and pour to order only. Thanks again for you help. Quote Link to comment Share on other sites More sharing options...
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