Ravens Posted December 8, 2009 Share Posted December 8, 2009 In times of poor customer service, I just want to share something that made me smile and give another "A" to Peak's. Received my order yesterday. Besides the written Thank you note on the invoice, I also received a 2010 pocket planner.It's small touches like this that are really appreciated, and make it so much easier to continue doing business with the folks at Peak's. Thank you!:smiley2::smiley2: Quote Link to comment Share on other sites More sharing options...
thecraftasaurus Posted December 11, 2009 Share Posted December 11, 2009 I love Peak! There is always a handwritten thank you on the order sheet and I love the sample FO they include. When I found out we were moving to Colorado I was beyond thrilled. Quote Link to comment Share on other sites More sharing options...
kitchenfairy Posted December 11, 2009 Share Posted December 11, 2009 I too love the cs at Peak. My very first order they sent an empty jar of mica (which I had ordered) and a set of wick cutters (which I hadn't ordered). I emailed to let them know and ask about returning the cutters. Next thing I knew I had a shipping confirmation for a new jar of mica and an email telling me to keep the trimmers for my trouble. Quote Link to comment Share on other sites More sharing options...
crissyp Posted December 11, 2009 Share Posted December 11, 2009 I've always had good CS from Peaks. They truly do appreciate their customers and show it with every order. Whenever I have a question or a need to know, they're more than willing to work with me. Quote Link to comment Share on other sites More sharing options...
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