thecraftasaurus Posted July 30, 2009 Share Posted July 30, 2009 If you offer samples to customers, what are your limits? I've got a few clients that want super customized candles, but they want samples of multiple scents. I don't mind doing this for people, but I also don't want to be sending six or a dozen candles to people who haven't committed to buying! How do I put limits on what I'll do without sounding like a jerk? Quote Link to comment Share on other sites More sharing options...
felixncharlie Posted July 30, 2009 Share Posted July 30, 2009 charge for the samples. Even the big guys do, some of them offer samples a little lower than you would pay for their wholesale cost.When I was in the floral/gift industry most of the big guys would have small print in their catalog that would say testers are available at a reduced rate etc. Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted July 30, 2009 Share Posted July 30, 2009 One way is to charge for the samples--either full price or wholesale cost, but offer a credit for the cost of the samples on their first order.Another option, make a special sample case. The aluminium tins in a case or plastic tealights in a clear plastic tube are great for holding the samples. You can sell them or take them as a set or take them to shops and let the customers sniff them on the spot. Quote Link to comment Share on other sites More sharing options...
Sara Posted July 30, 2009 Share Posted July 30, 2009 Yup, I'd charge, too. You can waste a lot of product and time coming up with a candle for someone. Especially if they want "custom" because you have to TEST whatever you're going to sell them. Testing a whole new scent for a customer/client is going to be just as labor-intensive (and costly) as if you were product-testing for yourself. Quote Link to comment Share on other sites More sharing options...
thecraftasaurus Posted July 30, 2009 Author Share Posted July 30, 2009 Thanks everyone. I thought I'd be way out of line asking for payment on samples but you've made me feel much better about it! I really like the credit idea on the first order. Quote Link to comment Share on other sites More sharing options...
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