mailing jar candles by post

[sudsnwicks]

For those of you who mail your jar candles by post, do you answer yes when they ask if there's anything fragile inside the box? The reason I ask is because I've never answered yes, and never had any problems with breakage in the past, but just recently I had one box containing 3 jars where one of them arrived broken. So I'm wondering if it might help if I declared the package as fragile?

[celicagtca]

For those of you who mail your jar candles by post, do you answer yes when they ask if there's anything fragile inside the box? The reason I ask is because I've never answered yes, and never had any problems with breakage in the past, but just recently I had one box containing 3 jars where one of them arrived broken. So I'm wondering if it might help if I declared the package as fragile?

Based on experience and having friends in UPS, Canpar and Canada Post, they told me never to label the pkgs. "Fragile". When the warehouse staff (only a few) spots that word, 9 times out of 10, your pkgs. are going to be kicked around like a football.

[Crafty1_AJ]

Yes, I generally try to remember to have the jar candle boxes stamped "Fragile." I do wrap the jar candles in a sheet of bubble wrap and package them so that there are peanuts all around them.

[sudsnwicks]

Thanks for your opinions, celicagtca and AJ! Oh, decisions...

[KarenOH]

I have always marked my boxes fragile. I also double box, always ship priority and only ship on Monday or Tuesdays. For 3 yrs I shipped to Germany every 3 months and have customers in Georgia and Florida who I ship to on a regular basis. So far no broken jars.