KarenOH Posted April 6, 2007 Share Posted April 6, 2007 I have been trying to get into the Candle Science website for 2 days and keep getting an error. Is anyone else having the same problem? And if so...does anyone know what's up??Thanks,Karen Quote Link to comment Share on other sites More sharing options...
Tizimarezie Posted April 6, 2007 Share Posted April 6, 2007 Karen, I have no problem getting in. Are you going to:http://www.candlescience.com/ Quote Link to comment Share on other sites More sharing options...
Trish Posted April 6, 2007 Share Posted April 6, 2007 I ordered from them yesterday with no problems. I even received my shipping noticed within 2hours of placing my order!! Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted April 6, 2007 Share Posted April 6, 2007 No problem here. Quote Link to comment Share on other sites More sharing options...
KarenOH Posted April 6, 2007 Author Share Posted April 6, 2007 I have the correct addy...I keep getting an error that internet explorer can not open the site, operation aborted. Have never had a problem till yesterday. Have tried it from my computer at home and now I have been trying from work..get the same error from both computers. :-(If anyone can send me their phone number..I'll just call my order in.Thanks everyone!Karen Quote Link to comment Share on other sites More sharing options...
kdmorgan Posted April 6, 2007 Share Posted April 6, 2007 I'm getting the same error. I can't help you with the phone number, just wanted to let you know you're not alone Quote Link to comment Share on other sites More sharing options...
Guest EMercier Posted April 6, 2007 Share Posted April 6, 2007 Doesn't work for me either. Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted April 6, 2007 Share Posted April 6, 2007 1-888-266-3916 Quote Link to comment Share on other sites More sharing options...
KarenOH Posted April 6, 2007 Author Share Posted April 6, 2007 Thank goodness it's just not me!! I was beginning to wonder if my credit card company had put a spell on my computer!! Thanks Candlebuddy for the phone number!!Will get them called on Monday!!Karen Quote Link to comment Share on other sites More sharing options...
candlescience Posted April 9, 2007 Share Posted April 9, 2007 Hello Everyone,I am very sorry for the downtime some people experienced. It was a very strange problem that only effected customers running IE 6 service pack 2. We were able to resolve the issue on Friday night so the site should work fine now. Please contact us at 888-266-3916 if you are still having problems.Thanks,Michael Swimmhttp://candlescience.com Quote Link to comment Share on other sites More sharing options...
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