MochaMama Posted January 30, 2007 Share Posted January 30, 2007 Hi all:I wanted to go in to melt and pour soap to piggyback on my lotion bar business. In preperation for this, I placed a large mold order on 12/26 so that I could work over the Christmas break when my husband was home. Turns out by some error, my molds did not go out until 1/2 and finally arrived on 1/8 (They are shipping from a supplier in Canada). Yay! My molds were here and I was ready to melt and pour. Guess what? The molds were the wrong size. Much too large for what I wanted to do. So, I email the supplier. Oh, no problem, we'll send out the right molds right away, sorry for the error! This was the 9th of January and I haven't seen my molds yet. I have emailed and been told "the mold have gone out a couple of days ago.." whatever that means. I am totally frustrated that I have been waiting over a month for my molds. And, unfortunately, despite me searching high and low over the internet, this is the ONLY place I can find the molds with the Asian symbol on a tray in 2 oz size.I just wanted to rant, because I was supposed to have a "grand opening" on the feb 1 and it looks like it ain't gonna happen. I don't want to knock the supplier publicly- they did say for me to keep the larger molds, but I needed the smaller molds, like yesterday. Ahhhhhhhhhhhhhhhh!Whew! Thanks for "listening".As a side note: Is there anywhere I can get Asian symbol molds, round 2 oz or so in a tray? Any suggestions would be appreciated. Quote Link to comment Share on other sites More sharing options...
Crystala25 Posted January 30, 2007 Share Posted January 30, 2007 I just saw a few asian symbol molds at brambleberry.com They have some that are in the milky mold section on pg.2 and are about 3.25 oz. each. Sorry to hear about your delays. Quote Link to comment Share on other sites More sharing options...
bugtussle Posted January 30, 2007 Share Posted January 30, 2007 So sorry you are having problems with our mold supplier. Some suppliers just don't realize the problems they cause. Carole Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted January 31, 2007 Share Posted January 31, 2007 Sorry about your problems.That's why I don't like to do business with Canadian suppliers. It's very possible that they shipped it out in a timely manner, but it could be being held up at Customs. Quote Link to comment Share on other sites More sharing options...
CaliZona Posted January 31, 2007 Share Posted January 31, 2007 I've seen some asian soap molds here, HTHhttps://www.soapandthings.com/c-33-clear-molds.aspx Quote Link to comment Share on other sites More sharing options...
leashaann Posted January 31, 2007 Share Posted January 31, 2007 I completely understand your frustration. I'm not sure how some companies stay in business. Quote Link to comment Share on other sites More sharing options...
Bunny Posted January 31, 2007 Share Posted January 31, 2007 On 12/26 you decided to start a new product to be ready for 2/1? Kinda daring huh? Quote Link to comment Share on other sites More sharing options...
dublon Posted January 31, 2007 Share Posted January 31, 2007 Being from Canada, of course I'm curious to know who it is, although I do understand that you don't want to bad mouth a supplier.Although there is one supplier here in Canada, that should in no way be in business, and I'm wondering if it's not them! All I'll say is this particular company is in BC and they have outlets in the States and apparently are no better there! She has a notorious reputation of taking your money and not sending the goods! Quote Link to comment Share on other sites More sharing options...
MochaMama Posted February 1, 2007 Author Share Posted February 1, 2007 Well, they finally arrived today. It seems just when I've just given up that the package shows up. Ugh! But they're here, so that's what counts!Thanks for all the suggestions on alternatives. It probably was stuck in Customs, so what can you do? Quote Link to comment Share on other sites More sharing options...
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