wildangel112 Posted December 5, 2006 Share Posted December 5, 2006 I placed an order with Herbal Soap by RJ last week and got my order in yesterday. This was my first time ordering from them and I was very disappointed when I opened the box to find everything but what I'd ordered. Can't find a number for them anywhere so I emailed them as soon as I discovered the mistake. No reply as of yet, but I know this is a busy time of year for lots of suppliers. Anyone ever order from them? Any horror stories I should know about? Thanks! Rena Quote Link to comment Share on other sites More sharing options...
cindym Posted December 5, 2006 Share Posted December 5, 2006 Rena I ordered from them once with no problems. Quote Link to comment Share on other sites More sharing options...
Crafty1 Posted December 5, 2006 Share Posted December 5, 2006 i ordered from them once, with no problems Quote Link to comment Share on other sites More sharing options...
Scented Posted December 5, 2006 Share Posted December 5, 2006 Ordered from them once with no probs either. You on their listserve? Quote Link to comment Share on other sites More sharing options...
wildangel112 Posted December 5, 2006 Author Share Posted December 5, 2006 Ordered from them once with no probs either. You on their listserve? Thanks for the responses, everyone. No, I'm not on their listserve? I did receive a very nice email, apologizing for the mistake and explaining what it seems happened. Jade is sorting out the problem. Rena Quote Link to comment Share on other sites More sharing options...
KristinesShower Posted December 6, 2006 Share Posted December 6, 2006 Speaking from experience here - sometimes labels get switched and someone ends up with somebody elses box. Sounds like what happened to you.I've ordered from RJ as well with no problems. Quote Link to comment Share on other sites More sharing options...
LovelyLathers Posted December 6, 2006 Share Posted December 6, 2006 I order from them a lot and never had a problem.. I am sure it will be no time untill you receive the right order. The customer service is great. Quote Link to comment Share on other sites More sharing options...
asheebeans Posted December 7, 2006 Share Posted December 7, 2006 I ordered from her as well and she put a super-duper rush on an order for me....I've got nothing but great things to say about her! She's tha bomb! Quote Link to comment Share on other sites More sharing options...
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