smellywax Posted September 1, 2006 Author Share Posted September 1, 2006 My order did not arrive today. I know it was a big sale and Im guessing they were swamped but this was a gift order from DH for me- the first FO order Ive placed in about nine months (put myself on an FO diet lol) so Ive been dashing to my mailbox daily. Hopefully we'll all see our orders real soon!And I didn't even get in on the sale ....so the wait is killing me Quote Link to comment Share on other sites More sharing options...
smellywax Posted September 1, 2006 Author Share Posted September 1, 2006 I finally got my order today that was placed 2 1/2 weeks ago but apparently she is out of one of one of the oils I ordered and it doesn't come in until the end of next week so by the time I get it, it will be a month....:undecided I know things happen....it's just frustrating. Quote Link to comment Share on other sites More sharing options...
DayStar Supplies Posted September 2, 2006 Share Posted September 2, 2006 Whew!What a crazy past two weeks! I am so sorry for the delay in getting your orders out! But, the issue with NO BOTTLES was just horrible! We won't let that happen again ... I will be double-stocked from now on!As of tonight, my friends, ALL orders are out (except for any that came thru today)!! We are back on track and getting orders out within the day or next day.Thank you for your support & patience with me!Stacy HDay-Star Candle & Soap Supply Quote Link to comment Share on other sites More sharing options...
smellywax Posted September 2, 2006 Author Share Posted September 2, 2006 Whew!What a crazy past two weeks! I am so sorry for the delay in getting your orders out! But, the issue with NO BOTTLES was just horrible! We won't let that happen again ... I will be double-stocked from now on!As of tonight, my friends, ALL orders are out (except for any that came thru today)!! We are back on track and getting orders out within the day or next day.Thank you for your support & patience with me!Stacy HDay-Star Candle & Soap SupplyMaybe you can put out of stock on your website next to the oils that are out of stock so we aren't expecting to get it soon...that would be helpful. Thanks Quote Link to comment Share on other sites More sharing options...
creativecandles Posted September 2, 2006 Share Posted September 2, 2006 You are the best, and I think as people in the candle business, we can all understand what it is like to have a delay from running out of supplies! Al least I can relate to this.Thanks for offering such great oils. Quote Link to comment Share on other sites More sharing options...
seafoam Posted September 3, 2006 Share Posted September 3, 2006 Good to hear that you received your order! Im still waiting and with the holiday it'll be jut that much longer.I finally got my order today that was placed 2 1/2 weeks ago but apparently she is out of one of one of the oils I ordered and it doesn't come in until the end of next week so by the time I get it, it will be a month....:undecided I know things happen....it's just frustrating. Quote Link to comment Share on other sites More sharing options...
seafoam Posted September 3, 2006 Share Posted September 3, 2006 Thanks for posting, at least I know what caused the hold up now. Hopefully my order will arrive sometime next week. Whew!What a crazy past two weeks! I am so sorry for the delay in getting your orders out! But, the issue with NO BOTTLES was just horrible! We won't let that happen again ... I will be double-stocked from now on!As of tonight, my friends, ALL orders are out (except for any that came thru today)!! We are back on track and getting orders out within the day or next day.Thank you for your support & patience with me!Stacy HDay-Star Candle & Soap Supply Quote Link to comment Share on other sites More sharing options...
seafoam Posted September 6, 2006 Share Posted September 6, 2006 Just wanted to update. I received my order today, all in good shape. Have to admit that the three week wait time took all of the giddy fun out of the order, but she did include a nice sized sample of a scent I requested a sniffy of which was very nice. Am also being refunded a bit of the shipping costs as well.It all worked out. Quote Link to comment Share on other sites More sharing options...
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