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Everything ChrisR said, also it could have been trimmed too short. Without any additional information it's impossible to make an educated guess. It would help to know which wax, if it's pillar or container/votive, size of candle, type and size of wick. Otherwise it is just conjecture and guess work, and probably not very helpful to you. 

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Some on this forum have suggested pulling out a wick and inserting a different one when not getting the results you want. In this case, you could try the same size wick but leave it a bit longer to see if that is the problem. If not, go up a size and see what happens.

GoldieMN

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