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Becky

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Posts posted by Becky

  1. I think it's natural to be protective; I've spent hundreds if not thousands of hours researching and developing various products because I want them to be the best. When someone comes up and starts prodding, would you just hand over those hours of your blood, sweat and tears?? Giving your full disclosure of everything you create in my opinion is foolish. I've seen new businesses open that are blatantly plagiarized down to the website and everything! Please don't be so naïve....

    Maybe you haven't put in as many hours as some of us on here; I just don't understand your thinking.

  2. How do you handle customers that are seeking specific answers to your candles?

    For instance, I had a customer ask me where to get fragrance oils, and I told her there are many online suppliers and to look them up on the net. Then, point blank, she asks me, "Where do you buy yours from?" What would you say without coming across rude? How do you handle customers like this? (I played dumb and said my husband does all the ordering of supplies, and I had no idea...) Yeah, I wussed out but I was not prepared for such a blunt question....

    Anyone deal with this?

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