Ok, here's one about tarts. Once the fragrance seems to be burned off from the wax, how do you guys suggest your customers remove the leftover wax from the bowl. One of my customers spooned it out and scratched her bowl. Of course, it was my fault for not giving explicit instructions. I've heard one about putting the bowl (if 2 pieces) in the freezer and then it comes out. That didn't work for me. Help! I sell alot of electric burners and need to be able to give good information.