Hi all! I actually followed a link from another forum (www.soapdishforum.com) with a thread about this exact same topic. I've had the same issues with this supplier as others here, apparently. You can read the emails he's sent me here: www.idealwebcraft.com/summer.htm (apparently, my webserver is having issues right now, so you can also view these emails here: http://www.geocities.com/netriaus/summer.htm If you want the emails with the header info (dates, times, etc.) to get the lapsed amount of time straight (about 4 business days), shoot me an email, its on the site). Also, I've been wanting to enter the realm of candlemaking for awhile now, and have been searching for a good forum to join up. I've spent some time lurking, and candletech seems like just the thing I was looking for. So, although I wish it wouldn't have been a crappy supplier experince that lead me here, I'm still glad I found my way here.