melissaroth6868 Posted April 29, 2009 Share Posted April 29, 2009 I seem to be having problems with Propay... I can't get to their website. Anyone else? Quote Link to comment Share on other sites More sharing options...
Brenda (OH) Posted April 29, 2009 Share Posted April 29, 2009 I just logged into my account and I got in fine. BUT they must have updated their security since I had to change my password and pick confidential questions. Quote Link to comment Share on other sites More sharing options...
melissaroth6868 Posted April 29, 2009 Author Share Posted April 29, 2009 I had to do that too, last week sometime...I had to do it twice. When I go to propay.com today, it's a "renew this domain". I'm not having pretty happy feelings Quote Link to comment Share on other sites More sharing options...
melissaroth6868 Posted April 29, 2009 Author Share Posted April 29, 2009 I just called my husband and had him try to get on propays website and he get's the same "renew this domain" website Quote Link to comment Share on other sites More sharing options...
Brenda (OH) Posted April 29, 2009 Share Posted April 29, 2009 Does your subscription need renewed? I can get in OK here . . .just checked again Quote Link to comment Share on other sites More sharing options...
Jokerjen Posted April 29, 2009 Share Posted April 29, 2009 If you mean just getting to the website, I can get in.... Quote Link to comment Share on other sites More sharing options...
kitchenfairy Posted April 29, 2009 Share Posted April 29, 2009 I went to the website in both google chrome and internet explorer and both gave me the backorder/renew website message.Hope this works itself out for you! Quote Link to comment Share on other sites More sharing options...
Bernadette Posted April 29, 2009 Share Posted April 29, 2009 You know, I just got on the internet, and couldn't get to a couple of websites. Tried and tried... I have Norton, and although it said that it had checked for updates already today, I forced a manual check, there was an update and now everything is working fine. You might want to see if your security has any updates if you're still having problems. Quote Link to comment Share on other sites More sharing options...
Tara Posted April 30, 2009 Share Posted April 30, 2009 I just logged in with no problems Quote Link to comment Share on other sites More sharing options...
Brenda (OH) Posted April 30, 2009 Share Posted April 30, 2009 Ugh . . .Today I can't log in . . . .something is obviously going on with them. I even tried emailing a saved link in my email inbox to try to contact them but cannot even access it. Anyone else today able to get in or no? Quote Link to comment Share on other sites More sharing options...
Bernadette Posted April 30, 2009 Share Posted April 30, 2009 I just tried and got in just fine. I did have problems earlier today, forced another live update, and everything was fine after that. Quote Link to comment Share on other sites More sharing options...
Brenda (OH) Posted April 30, 2009 Share Posted April 30, 2009 I have AVG and have forced updates 2 times plus shut down and re-booted. I am running my Malwarebytes now . . .This is weird!! In 7 years I haven't had troubles with Propay, I wonder what is going on (????) I did find a customer service email addy - I sent them an email. Quote Link to comment Share on other sites More sharing options...
melissaroth6868 Posted May 1, 2009 Author Share Posted May 1, 2009 I still can't get on.Can anyone get me a customer service e-mail?? I had one left over in my mailbox and sent them an e-mail yesterday and no one replied so I'm wondering if I had the right address. Quote Link to comment Share on other sites More sharing options...
Bernadette Posted May 1, 2009 Share Posted May 1, 2009 Their email is customerservice@propay.com. It says they guarantee an answer within 24 hours. Their toll free phone # is 866-573-0951. The hours are 7 am - 7 pm, Mountain time. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.