Kymber Posted January 19, 2008 Share Posted January 19, 2008 Anyone know what is going on?? She isn't answering emails either. I know there was a family emergency before Christmas but when I talked to her through emails around Christmas I was under the impression that was over. I was also under the impression my product was being shipped right after Christmas. I see others are in dire need of some of her products also..... Thought I would check if anyone had heard from her and could shed some light. Quote Link to comment Share on other sites More sharing options...
soulm8socal Posted January 30, 2008 Share Posted January 30, 2008 I have the same problem, need supplies and no idea when and if she'll be back up. Anyone know what is going on?? She isn't answering emails either. I know there was a family emergency before Christmas but when I talked to her through emails around Christmas I was under the impression that was over. I was also under the impression my product was being shipped right after Christmas. I see others are in dire need of some of her products also..... Thought I would check if anyone had heard from her and could shed some light. Quote Link to comment Share on other sites More sharing options...
HeavenScentU Posted January 30, 2008 Share Posted January 30, 2008 She might need more time. I was sick Christmas week and finally started to feel better the day after New Years. Then we got heart breaking news a couple days into New Years and then my DH got a sinus infection last week and now I am sick with a sinus infection. It has been one horrible thing after another. Just yesterday DH was talking to someone at work and a huge metal pipe fell 20 feet and missed him by 6 inches. He was so shaken and when he told me I had to say a prayer. I just want this month to end in hopes Feb. will get better. I haven't been able to make any candles or much of anything. Things happen I guess. Quote Link to comment Share on other sites More sharing options...
Angel91805 Posted January 30, 2008 Share Posted January 30, 2008 I've been working on duplicating her shea lotion so that I can make it myself....just in case. Donna Quote Link to comment Share on other sites More sharing options...
dabbledoya Posted January 30, 2008 Share Posted January 30, 2008 I too have been working on duping my custom base (w/ some tweaking), so far with success, thank goodness lol. I hope everything is looking up for her, she's a sweet person. Quote Link to comment Share on other sites More sharing options...
Jadryga Posted January 31, 2008 Share Posted January 31, 2008 I know she's been pretty stressed and exhausted before, so this fam emergency can't be good. I'm hoping she's alright, but I do know she's overdue for a good, long vacation. She's always been responsible though, as far as shipping and stuff goes. Still, family comes first, so I'm crossing my fingers in hope that everything's sorted for her. Quote Link to comment Share on other sites More sharing options...
Michi Posted January 31, 2008 Share Posted January 31, 2008 Well, good business practice would be to at least let her customers know what's going on, especially if they are waiting for an order. I mean just a simple note on her website, or a mass email to customers would be easy and quick. Quote Link to comment Share on other sites More sharing options...
Jadryga Posted January 31, 2008 Share Posted January 31, 2008 She did leave a note on her website that she has a fam emergency, actually. It's been there for a pretty long time, ever since it began. Quote Link to comment Share on other sites More sharing options...
Kymber Posted February 2, 2008 Author Share Posted February 2, 2008 Well her husband answered the phone this afternoon when I called and said she was sleeping....as she works the graveyard shift somewhere. Told me to call back in 2 hours but of course when I did ...no one answered. I did leave a long and detailed message. I talked to her through emails after her family emergency and right before Christmas and she said she would try and get my order (which I had shipped her part of the ingredients to use to make my formulation) out before Christmas and I told her then....Oh after Christmas is fine...enjoy the holidays. After Christmas didn't mean July in my book. Obviously she is now working outside the home which she wasn't doing before. She owes me a very large order. She is home and working another job now......I don't think this is a family emergency issue anymore. She really needs to take care of her outstanding obligations. Quote Link to comment Share on other sites More sharing options...
DosGardenias23 Posted February 2, 2008 Share Posted February 2, 2008 She has an Etsy shop that's still up and running, and she's sometimes active in the forums there - you could try contacting her through her shop there with any pressing questions. Her shop address is www.blsoaps.etsy.com. I'm making my own lip balm now, as I'm out of her base and I sell a lot of lip balm - I planned to do my own at some point anyway, I guess now's as good a time as any. I sure hope everything's okay with her family. Quote Link to comment Share on other sites More sharing options...
Jadryga Posted February 2, 2008 Share Posted February 2, 2008 She's always had a day job actually, Kymber, and I know she's worked the graveyard shift before, so I'm pretty sure that's not what's been eating her time. I hope you get things resolved though. Quote Link to comment Share on other sites More sharing options...
dabbledoya Posted February 3, 2008 Share Posted February 3, 2008 Wow! Just checked out her etsy store--gorgeous products and pics! Quote Link to comment Share on other sites More sharing options...
Kymber Posted February 4, 2008 Author Share Posted February 4, 2008 She's always had a day job actually, Kymber, and I know she's worked the graveyard shift before, so I'm pretty sure that's not what's been eating her time. I hope you get things resolved though.Really? She always indicated to me that making lotion and running her online store was her day job. I stand corrected. Oh and no return call from her either. Quote Link to comment Share on other sites More sharing options...
Crafty1 Posted February 5, 2008 Share Posted February 5, 2008 i have not been following the thread as to when her family emergency came about, but looking at her etsy site, some of her products were added the first of this year. i.e http://www.etsy.com/view_listing.php?listing_id=8700753i agree she has some lovely products and packaging. i sure hope everything is okay. Quote Link to comment Share on other sites More sharing options...
SliverOfWax Posted February 8, 2008 Share Posted February 8, 2008 She has a long, difficult to follow message on her site that she went out of business and what she has, including formulas, is up for sale.If you've got an outstanding order and she isn't communicating, I'd say you're screwed. Flaky! Quote Link to comment Share on other sites More sharing options...
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