Rockin Posted August 9, 2007 Share Posted August 9, 2007 Currently doing a show and I had a gal stop in to shop. Last year she bought several items and wrote a check to pay for it. We have taken checks in the past from other customers and never had any problems. Made the deposit and lo and behold the check bounced. Long story short we finally got our money after checking with her bank several times to see if money was in her account. Amazing the things you can do when in business. Soooooooo the very first day of this year's show here she comes. I had already made the decision that we would no longer accept a check from her. Cash only. She shops thru and decides to purchase. I tell her the amount and WOW she pays in cash. Cool I can live that. Yet the concern is still there.So tonight she comes thru again and wants to make another purchase. Again I tell her the amount and she places her money on the table and ooops she is short a couple of dollars. She says she doesn't have enough. I begin to think to myself "What... you think I will give you a discount". I don't think so. I tell her that I would be more than glad to hold her purchase till she comes back with the correct amount. NO PROBLEM. We all have had that happen sometime in our lives.Shortly after that she comes back and ask" Do you take checks". Hello do I look stupid? I politely advised her that we do not take checks. Cash only. So she leaves and I figure that she will not come back and get the product that she wanted. Probably lost a customer but hey you burn me once and the red flags go up. Long story short she comes back again at the very end of the night and pays cash for her purchase. She had the cash the whole time. Go figure. So I am wondering what will be the tactic for tomorrow. Steady and firm. Cash only Rockin Quote Link to comment Share on other sites More sharing options...
WaxFlower Posted August 9, 2007 Share Posted August 9, 2007 She had her nerve if she was trying to scam you again with another bad check. Did she think you wouldn't remember her? Sheesh! You never know about some people these days. You handled that very well, way to stick to your guns. keep on Rockin! Quote Link to comment Share on other sites More sharing options...
sharyl55 Posted August 9, 2007 Share Posted August 9, 2007 Stick to your guns Rockin. Sure hope you're at an indoor show. Way to hot to be outside. Quote Link to comment Share on other sites More sharing options...
AnitaG Posted August 9, 2007 Share Posted August 9, 2007 She's got the nerve for sure.Do I need to come up there & help you out. Quote Link to comment Share on other sites More sharing options...
SoapDiva Posted August 9, 2007 Share Posted August 9, 2007 People never cease to amaze me, thats why I have a psych degree. I totally would have guilted her..."Sorry, we don't take cheques anymore because we've had customers that don't honor them". Mind you, depending on my mood the words "dirt bag and scam artist" may pop up, but I'd try to hold my tongue. LOL! Quote Link to comment Share on other sites More sharing options...
hometowncandles Posted August 9, 2007 Share Posted August 9, 2007 I'll go ya one better than that. I use to work in a local bank before becoming a sahm. We actually had people try to cash checks on overdrawn accounts. Hello! We check your account before we give you cash. Well at least most of us did, we were the ones who got to keep our jobs. Quote Link to comment Share on other sites More sharing options...
Rockin Posted August 9, 2007 Author Share Posted August 9, 2007 Yes we are indoors. TG for that. It was 100 + and with humidity I swear I must have taken several dozen showers.Anyway I am off to do it all over again tonight. Will see if we have a repeat performance.Rockin Quote Link to comment Share on other sites More sharing options...
Scented Posted August 10, 2007 Share Posted August 10, 2007 Ah but you didn't tell them part 2 of the story ... you know, the gal who wanted to know where we bought everything. She doesn't sell, just makes stuff at home for herself and wished we would have put where we actually got the fragrance from on our labels? Remember her? Quote Link to comment Share on other sites More sharing options...
Rockin Posted August 10, 2007 Author Share Posted August 10, 2007 Friday night is shortly ahead. Will post later tonight. Quote Link to comment Share on other sites More sharing options...
AnitaG Posted August 12, 2007 Share Posted August 12, 2007 Ok, how is the show going?? Quote Link to comment Share on other sites More sharing options...
heirloomoriginals Posted August 13, 2007 Share Posted August 13, 2007 One of the resale stores in our small town has you make the check out to "cash" so that it comes back on you and not them. That is the only place I have had asking you to do that, but...Steph Quote Link to comment Share on other sites More sharing options...
Janelle Posted August 13, 2007 Share Posted August 13, 2007 so how did the show go the rest of the time?? Did she come back again? Quote Link to comment Share on other sites More sharing options...
Rockin Posted August 14, 2007 Author Share Posted August 14, 2007 OkI have had a couple of days to reflect and some rest to boot. So here is the recap starting Thursday. My problem did not come back to booth although I saw her circling like a vulture. The hawk in me watched with ever ready wings to swoop down and say NO we take "Cash only"Thursday night I had a repeat customer from a earlier show stop in and buy 1 of our medium priced candles. She had purchased a particular scent before and just loved it. So she comes in and wants to purchase another. I have it so she buys it. Now get this she comes back on Friday and wants to buy another of the same scent. I sadly told her I was pretty sure that she had bought the last one the night before, however, I wold look in my supplies to see if I had 1 more. So while I am looking she starts looking at the other candles on the shelf and proudly exclaims I want this one. So radically different from what she had been buying. Go Figure.....I then asked her if she would be willing to write a nice blog for our website. She was so excited that I asked and said yes. So she wrote a nice blog and I bought fell out of my chair. God it was nice.Anyway Thursday we did OK. So Friday morning I went to work and get this.... started to think that we needed to make a certain amount that day. Couldn't shake the feeling. So I get to our booth around 5 pm and for some reason was thinking OK....Tuesday, Wednesday and Thursday are the days that help set us up for the profit days of Friday and Saturday of this event. Of course it always help that people just got paid that day. Anyway besides having the repeat customer come back I now have other vendors wanting to shop. Strange indeed. 10 PM rolls around and after counting the sales for that evening I am pleasantly surprised. We made $ 4 more of what I had felt we needed to make. Go figure.Saturday morning I get to the booth around 11 AM. Conventional wisdom says I should be at our booth by 8 AM. Knowing this particular event like the back of my hand I feel 11 AM is just right. I know sooner get our price's set out and here comes the vendor gal next door. She came to shop. Why? Christmas that is why...omg I would have thought my sister was shopping. She decides to start Christmas shopping and the I see the product start to come of the shelves. She damn near bought as much as we made the night before. I was able to get eveything in 3 big thank-you bags. That started the rest of the day out in such a good mood. Saturday night the last customer bought several items and I was so "Happy" to finally begin to tear down.So we accomplished the following. Many new customers, half a dozen repeat customers, less product to take home :highfive: and exceeding what we had done the 2 previous years put together. All of this and we were just hoping to match what we had done the previous year. Go Figure Quote Link to comment Share on other sites More sharing options...
Brenda Posted August 14, 2007 Share Posted August 14, 2007 Congratulations on your fabulous sales! It's got to feel fantastic to skip packing up a bunch of product because you sold most of it! And you kept the "bad check" lady at bay as well! Quote Link to comment Share on other sites More sharing options...
AnitaG Posted August 14, 2007 Share Posted August 14, 2007 That's wonderful news:yay: . You & Scented make the most fabulous pillars:highfive: Quote Link to comment Share on other sites More sharing options...
sharyl55 Posted August 14, 2007 Share Posted August 14, 2007 WTG Rockin!! No wonder you had to take a couple of days to recuperate. Quote Link to comment Share on other sites More sharing options...
RobinInOR Posted August 14, 2007 Share Posted August 14, 2007 That's great! Sounds exhausting Quote Link to comment Share on other sites More sharing options...
cindym Posted August 14, 2007 Share Posted August 14, 2007 Awesome, I am so happy for you guys. Get some rest this weekend if you can. You are both an inspiration to all of us. Quote Link to comment Share on other sites More sharing options...
ShoogieScents Posted August 14, 2007 Share Posted August 14, 2007 I can't believe the nerve of some people. I would feel embarassed and ashamed to ever even think about acting like that :embarasse Quote Link to comment Share on other sites More sharing options...
Rockin Posted August 15, 2007 Author Share Posted August 15, 2007 Thanks. We have no time for rest. The season is upon us. In 2 weeks the next show begins and from that time on we will be booked every weekend till the middle of December. Then we can rest. wait....inventory after that?Some day we might be to rest.Hope everybody has a properous fall.Rockin Quote Link to comment Share on other sites More sharing options...
Rockin Posted August 15, 2007 Author Share Posted August 15, 2007 That's wonderful news:yay: . You & Scented make the most fabulous pillars:highfive:Scented is the creative one. I just do the little things. Quote Link to comment Share on other sites More sharing options...
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