Mei-Mei Posted April 9, 2007 Share Posted April 9, 2007 Hope this post is in the right place.I have a show coming up on the 28th and a few weeks ago I placed an order for some bottles/jars from a supplier I've used in the past and have no problems with. A few days passed and I realized that (a) my credit card had NOT been charged and ( I hadn't received a receipt. So I thought, "Stupid me, when I placed the order I obviously messed up and didn't press the submit order button. I'll do it again."So I placed the order again. This time my credit card was charged and I relaxed. But I still haven't received a copy of my receipt. So I called the company. Well, I've called several times now and no one ever answers the phone.I'm really starting to worry about my order. I'm not sure I'll get it in time if the company is having some sort of problem. If you were in my shoes would you just buy the bottles with someone else and take care of business with the company later? My hubby says I can try to sell lotion out of my hands; the customers can just take a scoop. He's reeeeeeealy funny.:rolleyes2 Quote Link to comment Share on other sites More sharing options...
broadzilla Posted April 9, 2007 Share Posted April 9, 2007 My hubby says I can try to sell lotion out of my hands; the customers can just take a scoop. He's reeeeeeealy funny. Quote Link to comment Share on other sites More sharing options...
doris Posted April 9, 2007 Share Posted April 9, 2007 I'm assuming your show is the 28th of April, if you can't contact them tomorrow, I'd order elsewhere. Otherwise you could be stuck. Quote Link to comment Share on other sites More sharing options...
Mei-Mei Posted April 9, 2007 Author Share Posted April 9, 2007 I'm assuming your show is the 28th of April, if you can't contact them tomorrow, I'd order elsewhere. Otherwise you could be stuck.Yes, it's the 28th of April. I'm now really freaking out because I found out that the company did charge me for the first order. So I've made two orders, been charged for both and haven't received a single confirmation email. Quote Link to comment Share on other sites More sharing options...
doris Posted April 9, 2007 Share Posted April 9, 2007 That's odd, they probably have made some sort of easily fixed mistake, but it's not doing you any good if you need the stuff now. Good luck with contacting them. Quote Link to comment Share on other sites More sharing options...
arkangel Posted April 9, 2007 Share Posted April 9, 2007 That's odd. You can try looking their domain name up through whois.org. Maybe it will give you an alternate contact number. Quote Link to comment Share on other sites More sharing options...
Rebecca Posted April 10, 2007 Share Posted April 10, 2007 Could look on your CC statement too. Many places will list numbers there. Course you'd probably have to do that on line or call the CC company since you just placed the order. Quote Link to comment Share on other sites More sharing options...
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