tangerine Posted February 26, 2006 Share Posted February 26, 2006 I am looking into switching wax suppliers and was wondering about Makes Scents Candles' customer service.Thanks! Quote Link to comment Share on other sites More sharing options...
islandgirl Posted February 26, 2006 Share Posted February 26, 2006 Just make sure that the wax you want is in stock at all times there.I stopped by there this summer and wanted the 415 soy wax. They had 10 lbs of it but not the 50lbs boxes. They said to me that they wouldn't have any in till the end of the month which was 3 weeks away. When I asked why, the answer I got was that it was their slow season and they did not want to overstock?? I gave them my name and number and asked them to check on shipping costs for me on a pallet of wax . I never heard from them. I am not saying they are a bad company by any means, this was just my experience with them.:undecided Quote Link to comment Share on other sites More sharing options...
tangerine Posted February 26, 2006 Author Share Posted February 26, 2006 Thanks so much for the helpful info. I am wary about switching suppliers because the company I currently use has great customer service. It's just that Makes Scents would have cheaper shipping. Quote Link to comment Share on other sites More sharing options...
tlc26 Posted February 26, 2006 Share Posted February 26, 2006 I haven't had anything shipped from there, but I was in the store. When I head down that way I like to stop and sniff. I get my wax locally, so I never tried thier wax. From what I could tell in the store the people were friendly, the store was pretty busy. They didn't seem to mind the fact that I stood there opening every single bottle of FO. Quote Link to comment Share on other sites More sharing options...
tangerine Posted February 27, 2006 Author Share Posted February 27, 2006 Thanks TLC! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.