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Ever had repacked wax mislabled?

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I got an order from Lonestar today, and I bought a small 10# slab of Harmony blend (IGI 4630). Well, this wax is the ONLY one I've been using EVER...and I just don't think this slab is the right wax. It's WAY too white and WAY too hard. What should I do? I cut it...that's when I noticed how hard it was, but I didn't melt it.

Should I call them or try it in a container or what???

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