New Shipping costs

[CaptnKush]

An Update on Shipping

With the recent changes from UPS we have had to make some updates to the way we ship. Without notice, they added a large handling fee (our rep says approx $27) to packages weighing over 50 pounds. That would be any case of wax we shipped - and that's a lot. We have been working hard to find a solution including negotiating better rates and meeting with our shipping companies. All of this takes time. For now, we are going to be re-packaging products into smaller boxes. Our soy container wax and soy pillar/tart wax will ship at 40 pounds instead of 50. Our coconut wax will ship with 4 slabs instead of 5. Beeswax has stayed the same with 25 or 50 pound options. We will probably need to make a few changes in the coming weeks and will do everything we can to get the best pricing while still being able to offer free shipping. With general rate increases on all shipping, we have had to change the free shipping threshold from $50 to $79. We are happy to still be able to offer this and don't know of a company that offers free shipping at a lower price, without a handling/processing fee. We will keep you updated on any other changes in about a week with our January newsletter. There have already been over 10 new spring fragrances added with another 20 or more to come before summer. We also have new wick lines, soap and bath bomb molds, containers, colorants, and a new website design! Feel free to reach out at any time with questions or concerns. This link is my direct email. Thank you so much for choosing us as a supplier! Brian Bahr owner

Got this message from CS too.