EmJean Posted July 3, 2014 Share Posted July 3, 2014 I recently received some feedback that a customer's tarts arrived "beyond melted during the hottest week of the year" (in CA). I did ship on a Monday and I don't know how long it sat outside the customer's house before they came home to get it. I feel like I should do something more to avoid this. Does anyone use ice packs during shipping? Any opinions on the best ones to get? I've also seen other candlemakers ship priority and require a customers signature so packages aren't left in the sun all day. However, I find it difficult myself to get to the post office when they are open so I'm not sure if that's the best option. Ideas? (My blend is Ecosoya CB/PB) Thanks!Emily Quote Link to comment Share on other sites More sharing options...
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