I have had good luck with them too, most suppliers are pretty good at getting you what you order. I used to order from wix n wax (a lot!) about 500-1,000 a month .. they shorted me 1 ounce of F.O. on 10 bottles (someone messured the bottle with the F.O.s) I didn't notice til I got home, an hour and a half away. They said it must be the sea level difference and wouldn't make good on it. I have never ordered from them again, no one likes to feel ripped off.