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annie123

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Posts posted by annie123

  1. You should just have sent items you had on hands. 

     

    When you sell online customers expect you to be there 24/7, they don't care if you are dead or if your house burned down.   They want handmade - custom - not too expensive - and right away.  My policies and turn around time are clearly posted all over my Etsy store but  people don't read anymore.  Plus the internet makes it very easy to give people plenty of "poop' without any real consequence.  And don't forget the seller is ALWAYS wrong whatever the circumstances.

  2. I use to order from her a lot but very few of her oils do anything in wax, both in soy and parasoy.  I like the names and the choices but overall her oils are just too weak and it is a waste of money I took so many bottles of fo to the landfill.  Her customer service is great, her marketing is great but the products are not.

     

    The best BBW are at WSP if you want to pay those prices.    

  3. To register your business and for Sale Tax ID go to your state's web site.

    Then your county's web site, I had to register my business name with the court, I had to apply for a home business permit, some cities also require a vending license.

    Or you can go to Legal Zoom pay a little extra and they'll tell you what you need depending where you live.

  4. 464 is not an easy wax to work with, you have to test, test, test before you find the right formula...there's a lot of good info on this site, I remember adding CO at 1/2 teaspoon per lb of wax. I can't remember the exact temperature but don't pour it too hot. And overall I always had good result with NG's oil, I couldn't get anything with RE and Bittercreek oils I think because they are thicker oils.

  5. I do all of my business online and 99% is positive, with many repeat customers.

    I had one nasty episode with a young girl on my Facebook page. By young I mean early 20s, I do not know who raised some of these girls but they don't teach them manners.

    It's pretty much, my way, NOW and F YOU!

    Some of them just like to create DRAMA for the fun of it. Many of them just want free stuff to start with and there is no real defending yourself because it is their word against yours.

    If you want a fresh start you could always change your business name.

    Just make sure that you can handle the stress that comes with running a business and good luck!

  6. Just closed my store for the Holidays I need a break. Most customers are great, many repeats but once in a while you run into problems. Call me suspicious but it is always from 1st time orders for small amount from people who have no feedbacks.

    "I never received my order" but the tracking number shows it was delivered to the address provided or "it was stolen out of my mailbox"...I had a women file a case against me both on Etsy and Paypal because her order was stolen out of her mailbox and I wouldn't replace it.

    Sometimes it's just easier to refund than deal with all the drama.

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