WOW! Sound like you people are to busy talking, not making enough candles, soaps and such. There are a lot of inconsistencies in what you are saying and I will not name those people.....Read Back If You Choose....I will say that Deb Scent has been the most positive by far. Are many of you forgetting how it was when you started up your own business? How many things you had to fine tune before it started to flow? I don't know about you people, but I haven't forgotten after 25 years! It is hard work. My past business with this company in Ohio and Florida has been nothing but excellent. Those who got to talk to Dan in his Cape Coral store, WERE'NT TALKING TO HIM, because I know for FACT he never answered the phone at that location. Hmmmmmmmmmmmmm? I have ordered products threw Dan's new location and they are absolutely phenomenal!!!! I really would like to know what those inferior F/O's were too? His fragrances and prices are the best out there right now. You cannot beat the prices for the quality product he is selling and free shipping to BOOT!!! He was willing to refund an entire order plus shipping after all those years???? In this economy?????? I have NEVER seen that kind of service in 25 years but, it is nice to know that it will be there for me if I ever have an issue.....but I know I won't with his company. In closing you guys just keep arguing here because your less competition to me and makes my products more in demand. Have a gr8 week!