Hey, I just had the most wonderful experience with Fairway. I have been eyeing some tumblers that they have on their website for a pretty reasonable price. Especially since they ship from Atlanta which is the closest I can find to me over here in Alabama. (But they also have three other warehouses) I cant remember who it was I talked to, but he was so nice and gave me very detailed descriptions of the glasses as well as common customer opinions and preferences. They also are so confident in the quality of their glass that they send out free samples of it. I know a lot of places do that, but I have always had to pay at least the shipping for my "free" sample. Not Fariway's, they pay the shipping, too! How awesome is that! Anyway, I told him I was so happy with their customer service as well as their prices, that I wanted to offer them some positve word of mouth...er... post! Check them out if you havent already. Jay