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scrubzz

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Posts posted by scrubzz

    Taking a LEAP...

    in Business Side of Things

    Posted

    Haven't gotten anywhere near to the point of selling yet but I used to set up an "info booth" at local festivals and fairs when I was an ATV Safety instructor

    I loved it! Just getting to talk to and meet different people

    "People watching" is one of my all-time favorite past-times lol

    Best of luck and I know you will do fantastic

    26 oz Apothocary

    in General Candle Making Discussions

    Posted

    I am a newbies newbie here but if you have a perfect melt pool isn't that going to give you the maximum scent throw you are going to get regardless of if you change wicks?

    I would think your lack of scent throw would have to be caused by another factor and not the wick

    But thankfully there are those here who have a LOT more experience than me who can correct me if I am wrong

    :D

    False Advertising

    in General Candle Making Discussions

    Posted

    What do you think about a candle supply house KNOWINGLY falsely advertising a product? This is a major supplier. Not a classified or e-bay dealer.

    I recently ordered some 14-ounce jars. When they arrived I noticed that they appeared to be the same size as some simular 12-ounce jars that I have. Sure enough, I could only pour 12 fluid ounces of liquid into them (up to the brim). I e-mailed the supplier. No reply for two days so I called then. They said that they knew that they were only 12-ounce jars, but since their Chinese manufacturer advertised them as 14-ounce jars they did the same. Shipping costs were high because that supply house is far from me; however, I thought (silly me) that I was getting a larger jar than those that I purchased from another supplier.

    ALSO, They advertised a plastic lid for that same jar and I ordered some. Welllll, they don't fit. They don't seal the jar and if you tilt the jar sideways the, so called, lids fall off. The supplier said that the 'lids' don't SNAP on the jars the just SIT on top of it and that they are only meant to be a dust cover. If I wanted a dust cover I would use saran wrap. At least it wouldn,t fall off. Now in some defense of the supplier, they did say that I could return the products and get credit for some other purchase. Thats not good because I would be out $45. in shipping costs. It's a good thing that I only ordered 4 dozen 14-ouncejars.

    I don't really mind, but the products were shipped in a used (utility shower tub kit) box. Something like that is OK for you or I to do but I was a little surprised that a major supplier did it. I believe I remember reading another thread about that same thing.

    Anyway......please excuse me for spewing. I just came from the gas station. The price of gas just went up 20 cents since testurday. I just had to vent.

    I am not a lawyer by any means but I would think that the portion of the above original post I highlighted shows plainly that there was not an "error" but they are knowingly using false advertising.

    Why? Well the experience listed answers that - it made a sale for them they normally would not get!

    And if you return the product they will give you a credit but you will be out $45? No way would I go along with that. In cases like these I would have asked to talk to the supervisor of person I was speaking to. I would politely request a full refund including my shipping.

    If they were reluctant I would repeat that statement made about them knowing the size was incorrect and tell them it was false avertising which not only is unethical but also illegal.Just because your supplier is breaking the law that DOES NOT give you the right to knowingly break they law also! As a matter of fact, your state's Attorney General's office may be interested in the fact that they admitted to you that they are intentionally using false advertising - I may be wrong (which is something that happens quite a bit) but at the very least I think they could be banned from selling to anyone in your state!

    As a consumer don't be afraid to ask for the superior of the person you are speaking with! If I don't honestly agree with the person I am dealing with I have kept that up until I spoke with the owner of a pretty good size business before! Sometimes I have not been satisfied and had to just chalk it up to experience and never dealt with that business again (And yes I have paid more money for the same item before to keep from dealing with a company)

    and there are times I have been proven wrong, and had to accept that as hard as it is :D

    It isn't about just the money with me honestly - IMHO I believe the main reason for the crappy customer service we have today is because we as consumers have allowed it to happen to us! If someone wants my business they are not going to screw me over and expect to ever get it again!

    Sorry about the encyclopedia here! This is something that gets me fired up (as you can obviously tell LOL)

    Have u seen these? Adorable snowman with metal hat!

    in General Candle Making Discussions

    Posted

    except that their faces are painted on and I can't tell if there are stars punched out on the hats. It's possible though.

    http://shop.candlesandsupplies.com/candles/product.asp?catalog%5Fname=Candles&category%5Fname=Seasonal+Jars&product%5Fid=SJB

    HTH

    Sheryl

    NorCal

    From their site - "We painted the jars in the picture so that you could see the detail, but the jars are shipped unpainted and plain."

    And in that pic I can faintly see the stars in the two tin hats

    Edited to add - these may not be the exact same ones tho - the stars do not look to be quite as big altho it is really hard to tell from the pic

    And edited again to also add this was in the description - "Each jar holds about 21 oz. of gel or wax and available with a metal black hat"

    Wick Pins? Youll laugh at me, but...

    in General Candle Making Discussions

    Posted

    shortly after this thread started, I received an order of Peak's 3" economy molds that they had on sale and to my surprise they are a touch under 3" in diameter. The wick pins will not fit inside. This mold will actually slip inside my other 3" molds and they are flat bottom so a lot of putty is required to level them on the pin.

    Here is a Wick Pin that is 8" long with a 2" diameter Base

    http://shop.candlesandsupplies.com/candles/product.asp?catalog%5Fname=Candles&category%5Fname=Mold+Accesories&product%5Fid=WP2%2D5

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