Countrycandlemaker

I understand we shouldn't jump to conclusions I just was looking for help and received brick walls. I am sure you would of felt frustrated too. I am a true southerner so "mends" is just the way I say certain expressions. Good luck to each of you.:DBy the way didn't say a zillion candles--right at 1000 to be exact. Your right that doesn't tell you alot about my expertise. But I don't understand how my method could of been varied in such a way to create those results. But it doesn't matter know any how. Water under the bridge. You live and you learn. Take Care & God Bless Care Bear!

Hey Carrie, No I was talking to top. I appreciate you being so helpful. It just really shocked me to see someone be so outright mean. Make mends mean try to fix. I do appreciate everyone and I am always a kind person. I just was so shocked when I read the comments by top. Normally I would never make a comment like that at all. I always try to see the good in people and help them thru their problems. The world is full of all kinds. Take Care & God Bless! Edee

Hi Thanks to all of you that are have been so kind with great advice. I would by far call me a clueless person. I have poured right at 1000 candles with no problem what so ever. HMMM just a strange Coincidence that this just suddenly happened to me with this order of 300. That is why I turned to candletech for honest advice and helpful advice. I have ran across many nice and helpful people to them I am so grateful. I am the kind of person that always makes my customers happy. I listen to their problems and never make them feel stupid in anyway. Being professional and standing by your word says alot about you and your company. Yes there are always two sides to every story. But I atleast I hear them out and make mends with the problem to the absoulute best of my ability. Thanks for the brash comment. Yours truly, un-credible candlemaker:D

Hi Everyone, I think that I figured out my issue. I had a bad batch of wax. The wax was left on a ups freight truck in FL from the early am until around 6pm. I knew the wax felt different than before it was real pasty and sticky. To make a long story short I am swapping to a different supplier all together. You have to read the post "Soy Wax Nightmare" to see what heck I went thru with that bad wax. To much to type again. Thank you all for trying to help me. E'dee:cheesy2:

Hi Everyone, Thanks for the great info. I checked out Florida Soy Solutions and by far she has the best customer service ever. She listened to me and is sending me some free wax to try. Needless to say Fillmore Containers (where I bought wax and jars) has lost my business. Florida Soy Solutions is not that far from where I live so I can drive there to get my orders. I am so excited. Blessings do come thru difficult times. Thanks again to you all. Everyone on this site is wonderful. Take Care & God Bless! E'dee:D

www.floridasoysolutions.com I just found them and she makes her own pumpkin pie spice. I have just placed my order and can not wait to get it from her. Her stuff is real reasonable and she has GREAT!! customer service. Hope this helps. E'dee:D

Thanks so much!! I found one company. Yah! e'dee

Well the supplier was fillmore containers. They have lost my business for sure. Even if I have to pay a little more it is worth not being made feel like you are an idiot and just flat out don't know how to pour candles. His whole point was well it isn't my fault. I shipped it right. Basically it is ups fault. So I told him that I would call ups and he said they will not do anything for you either. A no Win situation. Thanks for everyones advice I am going to start checking out all of those websites. Take Care & God Bless! E'dee

Does anyone know if there are any suppliers for soy wax or jars in Florida? Thanks so much. E'dee:confused:

Hi Everyone, Sorry it has taken me so long to get back with everyone. I had to work for a full 24 hours to get an order of 300 candles out. What a nightmare. the wax my supplier sent me was on an ups frieght truck from in the early morning hours until about 6 at night in the hot humid floridia weather. The wax even felt pasty and sticky. I think all of those factors contributed to the total loss of 200 candles. I had to pour 500 candles to get 300 decent looking candles. What a HUGE loss of profit and the supplier was a total jerk and seems to think I am the fruit loop that doesn't know how to pour c-3. You could visibly see condensation and what appeared to be mold forming in the jars. Thanks guys for all of your advice. Take Care & God Bless! E'dee Johnson:)

Hi Everyone, I have had such a crazy hectic week. I had an order of 300 candles come in so I order 4 cases of c-3 soy wax. I have worked with this wax for so long and up until this point it was perfect. So I went to pour the 300 candles with those batches of c-3 and I knew that it felt different in the box. The wax was sooo sticky and pasty that the measuring cup had to be manually scraped off to have the clumped wax taken off of it. Anyways the candles were poured around 160 a second top was put on to smooth inperfections and the next day half it not 3/4 of the candle was pulled away from the jar. Needless to say I ended up pouring 500 candles to get 300 decent looking candles to send out for this order because I had a deadline. I was so stressed out that I literally cried. I lost sooo much $$$$ & I pulled 2-24 hour days because I kept pouring and getting the same horrible affect. I called the company that I ordered the wax from and I told him that the wax looked different than before. I even told him that I live in florida and the temp has been well in the 90's and the ups freight truck he sent it on kept the wax on there from the early am until almost 6 at night. I truly feel humidity and moisture got in the wax because some of the candles you could actually see condensation and what looked like mold. I am running a professional business and can't have my name on candles like that. I called the company and asked for replacements and basically he told me to call cargil natures wax main office and discuss it with them. All that I wanted was for him to ship me atleast one case of wax to see if it was any different. I asked him if he could ship it the regular ups way because I know all the other wax that I got that way from him before was perfect. He wouldn't send me anymore and basically told me to try to find a supplier closer to me. He wanted me to call Cargil and try to get free wax to replace mine. You could tell he thought I was an idiot and just didn't know how to pour candles. Well anyways sorry to vent. I am so upset over the situation that I am looking for a different soy wax, and supplier. Any suggestions would be greatly appreciated. Has anyone tried Natures Garden Joy Wax? Also, I bought my 8oz tapered jelly jars from this guy and about a dozen were broken or had major defects. Of course it was an act of congress to get a credit for them. Where is the best place to buy these jars. Thank you all so much for listening to me and helping me out. Ps: that guy at that company really lost out. I will not ever buy anything from him ever again with suck horrible customer service. E'dee:cry2:

Hi everyone, I am just curious about this. I am having the worst time with c-3. I know temp and area you work in can effect the final product. What is happening is when I warm up the jars the wax is pulling away from the jar. Any advice would be greatly appreciated. I am in the middle of pouring 300 candles for a fundraiser and I am about to pull out my hair!!!! Help! e'dee johnson

That is a great idea!! I will try that. Thank you so much. edee:D

Thanks Dawn, Atleast I know I am not crazy. Take Care & God Bless! E'dee A many Thanks to everyone else who has helped me out!! I appreciate each and everyone of you.

Hi Violet, One time that happened to me. I was told that there was this place that I could set up a booth at for free. There was going to be a fabulous turnout. Lots of people. I worked for 24 hours straight in prep for the event. It took me and my husband both driving our cars to carry everything to event. Needless to say we worked our tails off for a whole days wages of $80.00. I was so upset and frustrated. Just keep on going never give up. It is so hard to own your own business and depend on all of the little things like extra money for ink for the printer. Right when you wonder why are you working so hard at making these candles you will be shocked at what doors will open. Approach schools about doing high profit fundraisers with your candles. The open house is a GREAT IDEA!! Push your name out there and once people get and fall in love with your product line they will be back for more. If you ever need any tips on selling or want to chat here is my email address Countrycandlemaker@yahoo.com. Get some rest tonight. Each day will get easier. Keep your head high and be confident in your product and your will go far. Take Care & God Bless! E'dee Johnson