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samandkennasmom

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Posts posted by samandkennasmom

  1. Best wished to you Barncat! You certainly are brave as a show that size would intimidate me for sure. Would LOVE to see pics of your booth.

    Wishing you the best!

    pixie

    Me too! Would love to see pics! I'd be so freakin nervous!! Hoping you will do awesome..can't wait to hear!

  2. I buy from BCS now. They are further away and do cost a bit more to ship. However, I just adore some of the Bittercreek products. BCN takes too long to ship and for me their communication is awful.

    I do not know exactly what transpired in your dealings with BCN samandkennasmom. I do know that if a credit card is declined for whatever reason, a decent company contacts their customers right away. There are several reason why a card is declined aside from insufficient funds. One of the biggest reasons include using a new card, a replacement card, or a card that has not been activated yet. Tehe 15% restocking fee should not apply either because your card would have been declined BEFORE the order was packed and ready to go. Based on what you have described, it is very shoddy customer service.

    I had used my card there 6 times so it wasn't brand new..and thanks for pointing out to me about the restocking fee..I wished I would of thought to mention that to them that why should I have to pay for that when it would of never even got pulled..I don't know if I should call them back tomorrow or just forget it and go somewhere else..

  3. I did talk with my bank and they said that there was money available. I just looked and I did not get any email..unless it went to my junk mail. I told her I will reorder what I had but I'm not being charged their 15% restocking fee and she said its already on my acct and it will be applied on my next order. So I said ok never mind, I won't place my order then! What a bunch of crap!

  4. Oh my gosh! I placed a order on the Dec 19. We have been in and out of town with Christmas. I figured I would not get it by Christmas because of their shipping not being very fast. I just called to check on it and was told there was a problem with my card and the order was cancelled and I'm being charged a 15% restocking fee. The girl who took my order was very nice and reread my card number back to me so I know that wasn't the problem, and it couldn't have been declined. I am so pissed..I spend a lot of money there, I asked to talk to her supervisor and she said she just did. UGH:angry2::angry2::angry2:

  5. Who sells this serendipity FO that all the wax lovers are going nuts over. I've heard about it for awhile now but just haven't cared about looking anything about it up until now. Do any of you make this scent or do blends with it? Thanks!

    I must be living under a rock or something..I never heard of it!

  6. I've only tried a couple of her oils..banana nut bread and cranberry compote. I liked both of them but never ordered again. She is only 2 hours away from me, wish she had a store front or you could at least smell! I do remember her telling me that OOB they sometimes smell a little of cause they are super concentrated!

    Oops..sorry, smell a little off not of!

  7. I thought that a thousand times! It is the fragrance oils that keeps me broke-I got to try this one-just one more scent I promise!

    Because this one more scent..could just be the ONE..that makes the most awesome candle ever...I can't tell you how many times I've thought this!!

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