Hi all, This is embarassing, :embarasse but I need to get some wisdom from you all. There is a lady in town that has been claiming that my body butter "burned" her. She also states that either herself or her "friend" had heart palpitations after using my product (I'm getting this 3/4/5th hand...). I don't know yet which product she used or any other information, I plan on calling her this afternoon and meeting with her so I can hear this from her first hand. I'm in a small town, so info like this is like the telephone game. It's also very hard to discern if the source of the information is reliable. The person I heard it from tends to be a bit wild and crazy with the truth most of the time. On one hand I have a hard time beleiving that my product hurt someone, one would think that I would have more simular complaints if I were doing something wrong. Oh geeze, I'm upset about this. I suspect that the "burning" was actually just very dry skin as she ONLY had that sensation on her thighs. She used the butter everywhere else with no problems. If it had been a "reaction" of the product, it would have been all over, same goes with an allergic one. As for her "friend", I need to get her information and talk to her as well because IMO she needs to see a doctor. I have a hard time thinking it was a product and more likely timing. If indeed this person exists. I know that before I started making my own butters, most creams would "sting" the backs of my hands - that was just life for me. Since then I haven't personally had that experience. I ALWAYS follow the FO/EO guidelines. Should I contact the maker of the FO to let them know? What about the company of the base that I used? What do/would you guys do in a situation like this? HELP! :embarasse