simply fragrant Posted July 19, 2011 Share Posted July 19, 2011 I did a search on Cierra, unfortunately couldn't access anything past the closing in 2008. Noticed that they reopened under new ownership. Does anybody order from them, how are there oils? Any favorites? How is CS and shipping? TIA!! Quote Link to comment Share on other sites More sharing options...
Judy, USMC Posted July 19, 2011 Share Posted July 19, 2011 I just placed my first order with them yesterday. I had problems viewing some pages and Kimberly was really quick with returning my emails. She's been able to work with me on a delivery date and special address request. So far Customer Service has been wonderful! Quote Link to comment Share on other sites More sharing options...
IwantItgreen Posted July 19, 2011 Share Posted July 19, 2011 One thing I really like is that they'll ship your FO by priority. That is about 1/2 price from UPS shipping. Quote Link to comment Share on other sites More sharing options...
coconut Posted July 19, 2011 Share Posted July 19, 2011 I have ordered from them. I really like the USPS shipping. Shipping was prompt and service good. I only bought a couple of FOs. I really like the Orange Blossom (this one throws very well) and may have to break down and buy more. Pineapple Upside Down Cake smells really nice and threw well in my tarts but not in my candles. I would also like to hear more opinions on this company's FOs. Quote Link to comment Share on other sites More sharing options...
simply fragrant Posted July 19, 2011 Author Share Posted July 19, 2011 Thank you all for your input, sounds as if everyone has had great customer service. Any other fragrance oil "greats" that worked for you? Quote Link to comment Share on other sites More sharing options...
coconut Posted July 26, 2011 Share Posted July 26, 2011 Just got an email, through the end of July Cierra is having a sale. 5 off 50, 10 of 100, 15 off 150. Coupon code JULY11. Quote Link to comment Share on other sites More sharing options...
Lyn4078 Posted July 28, 2011 Share Posted July 28, 2011 I have only just recently discovered this company and I am really enjoying the fragrances I have purchased so far. Vanilla spice is my favourite to date as a sweet vanilla with what I would describe as a background of spice which is something I have been searching for as most have a very strong cinnamon front on them. I have 20 samples to plow through so will add to this thread as I go. P.S made this up into soy container candles :0) Quote Link to comment Share on other sites More sharing options...
Lyn4078 Posted July 28, 2011 Share Posted July 28, 2011 Oh forgot to add that I was super impressed with the fact that they also found the best shipping rate for me and I was credited back the difference Yay for Cierra :0) Quote Link to comment Share on other sites More sharing options...
simply fragrant Posted July 30, 2011 Author Share Posted July 30, 2011 I did place a small order and was impressed with their customer service, reasonable shipping and fast TAT...now to test those oils! Quote Link to comment Share on other sites More sharing options...
coconut Posted August 2, 2011 Share Posted August 2, 2011 I placed an order on Friday at 6:00pm Eastern time and my order showed up on Monday. Can't beat that and the samples smell awesome OOB. I'll make a better report later! Quote Link to comment Share on other sites More sharing options...
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