barncat Posted August 21, 2009 Share Posted August 21, 2009 Placed an order at candles and supplies during their free shipping sale. Got a paypal for $594.07. I called and gave them a c/c instead. I was charged $771.14 on that, yet my invoice emailed to me was for 727.49. I used a debit card too and almost an extra $200 was taken out of my account!! Hope I dont bounce anything Quote Link to comment Share on other sites More sharing options...
wickerstix Posted August 21, 2009 Share Posted August 21, 2009 Sorry to hear about that..I know how much that can affect things with your account. They seem to think ,well we will fix it no problem..But in the meantime.. everything else that is coming thru,you accounted for having in your acct..is messed up..And just creates a dominoe effect.Good Luck with it all. Quote Link to comment Share on other sites More sharing options...
nursenancy Posted August 21, 2009 Share Posted August 21, 2009 What's up with that??!! Do they charge more for a CC?When did they have free shipping? I didn't hear about that and I buy alot of stuff from them! Quote Link to comment Share on other sites More sharing options...
wickerstix Posted August 21, 2009 Share Posted August 21, 2009 It was just not too long ago,couple weeks?If that.It was sent out on the newsletter..If I remember it was if you spent $500.00. Quote Link to comment Share on other sites More sharing options...
nursenancy Posted August 21, 2009 Share Posted August 21, 2009 Oh whoops - now I do remember that and I didn't need 500.00 worth.Hope things work out BarnCat! Quote Link to comment Share on other sites More sharing options...
uglyduckling Posted August 21, 2009 Share Posted August 21, 2009 last year I had placed an order with them and they accidentally overcharged me for lids. I bought 36 lids to go with the 36 jars I ordered and they billed me for 360 lids. I didn't catch it till the order arrived at my house. I only received the 36 lids I ordered, but I almost fell over when I read the invoice.I called them immediately but by then it was too late. We had bounced a few checks because they had taken all that extra money out of my account (credit card linked to bank account) but they were awesome about it and even paid all the bounced check fees when they replaced the overage they had taken out. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted August 22, 2009 Share Posted August 22, 2009 Placed an order at candles and supplies during their free shipping sale. Got a paypal for $594.07. I called and gave them a c/c instead. I was charged $771.14 on that, yet my invoice emailed to me was for 727.49. I used a debit card too and almost an extra $200 was taken out of my account!! Hope I dont bounce anything So Barncat... What was the outcome??? Did you get it resolved?? Quote Link to comment Share on other sites More sharing options...
barncat Posted August 27, 2009 Author Share Posted August 27, 2009 YES! All resolved!! Quote Link to comment Share on other sites More sharing options...
wwjacks Posted August 27, 2009 Share Posted August 27, 2009 I'm glad that everything worked out in yiou favor. Quote Link to comment Share on other sites More sharing options...
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