CWCC Posted March 5, 2007 Share Posted March 5, 2007 Hi Everyone, I recently placed a second order with Lonestar for Lime Cilantro and Basil. The problem that I am having is that they do not seem to smell the same as my original order, which I tested and my customers love. It might just be me, but I thought I would check to see if any of you have ever had this problem before I call them. Thanks!Tracy Quote Link to comment Share on other sites More sharing options...
karenmimi Posted March 5, 2007 Share Posted March 5, 2007 I have never had a problem with Lone Star Supplies - in fact, in my opinion, they have great customer service; however, I must admit, I only use two of their scents. They are not my favorite FO supplier. Quote Link to comment Share on other sites More sharing options...
Dixie Posted March 5, 2007 Share Posted March 5, 2007 I would call them. Quote Link to comment Share on other sites More sharing options...
Mineralesque Posted March 5, 2007 Share Posted March 5, 2007 I live really close to them and buy there scents all of the time. But, I have had to take a couple back because they don't smell at all the same as my previous orders. I had to take back a moonlight path (you could hardly smell it). I was disappointed because it was exactly as the Bath and body scent. I also had a problem with there Amber vanilla...which I loved too. Smelled like apples or something...took that sucker back. Anyway, they had no problem exchanging for me. Quote Link to comment Share on other sites More sharing options...
barncat Posted March 5, 2007 Share Posted March 5, 2007 I've had that heppen too. I got an apple once that smelled like honeysuckle. It took a while, but eventually they sent a call tag. Quote Link to comment Share on other sites More sharing options...
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