countrycandles Posted November 29, 2006 Share Posted November 29, 2006 Does anyone know an email address direct to Amy at Aroma Haven/RE?I received an order today and one bottle had leaked empty all over the other samples and the labels were all off. I have no clue what is what. I ordered these while they had their $1.00 sample sale. The only email address that I found on their website was tech support and I did email them and asked them to get to whomever it went to. Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted November 29, 2006 Share Posted November 29, 2006 try this ... sthncmftf@aol.com. or AromaHaven@yahoogroups.com. I'm in her yahoo group and these two email addresses were on the last email she sent to the group. Hope this helps. Quote Link to comment Share on other sites More sharing options...
smart tart Posted November 29, 2006 Share Posted November 29, 2006 I'm sure that must be very frustrating....I just received my order today (also from the $1 sample sale) - I know it is such a silly thing, but I love that she throws in a few candies....today I really (!!) needed them! I'm sure you'll get a fast response/resolution from her. I have always received awesome cs! Quote Link to comment Share on other sites More sharing options...
topofmurrayhill Posted November 29, 2006 Share Posted November 29, 2006 I saw this right after reading the BCN e-mail thread. I'm starting to be amazed at how much effort people are willing to put into avoiding the telephone, lol. Quote Link to comment Share on other sites More sharing options...
candlesprite7 Posted November 30, 2006 Share Posted November 30, 2006 I saw this right after reading the BCN e-mail thread. I'm starting to be amazed at how much effort people are willing to put into avoiding the telephone, lol.Amazing isnt it? I'm one of those people...lmao, I avoid the phone like it is a carrier of the plague... Quote Link to comment Share on other sites More sharing options...
SliverOfWax Posted November 30, 2006 Share Posted November 30, 2006 When there's a dispute, no matter how minor, it's best to have it in writing. That's just smart business. Quote Link to comment Share on other sites More sharing options...
TxSioux Posted November 30, 2006 Share Posted November 30, 2006 I know what you mean about the added touch of the candy -- I always order from Cajun Candle (whether I need to or not) during Mardi Gras, cause I love opening the box & finding the beads they include. They also send a short story about why beads are thrown during Mardi Gras. The regional significance just makes me feel good. I love the extra effort -- are there any other suppliers that personalize their shipments?Susan. Quote Link to comment Share on other sites More sharing options...
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