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felixncharlie

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Posts posted by felixncharlie

  1. Yep, I have had to deal with some real a-holes at ours, they are usually gossiping or complaining about union dues or some other thing. We were in Key West a few months ago and I bought a few things and knew it would not fit into our carry on so I shipped the stuff back home in a flat rate. Now I know it's laid back there but it was the BEST service I have EVER received at ANY branch. They should use that office as a training location on how to treat customers…you know the ones that enable you to HAVE a job that you complain about.

  2. Do you get much soot from them? I am testing with a 7% fo load in a 2 1/2" diam container with a cd4 and 5. Doing pretty well but seems to soot a bit but minimal mushrooming. Have you tried many other wicks in 4630? Can I ask what you liked about the CD that made you pick that one? Sorry for all the ???'s but I seem to have tried soooo many wicks and settled on the zinc but now I'm not so sure and would like to hear more about CD in this wax because so many others use them only in soy or parasoy. Thanks again :)

  3. Your candles look nice but I think I would get some better photos for your site. I don't think all the lace and silk flower etc makes me want to BUY one of the candles. Also I know many make candles out of their homes but if you are looking to turn up the sales, especially to businesses I would not state that. You can still say you are a small hand poured company but they don't need to know you make them in your kitchen etc. As a former retail buyer that would be a turn off to me. Good luck, I know palm for me was very hard to work with and I give you tons of credit for making them. I wish you success.

  4. I ended up never ordering from them myself, I called with a question and emailed them letting them know that I would like to place and order but needed to answer a question first…they never once emailed me or called me back. Enjoy going out of business folks because that where you will be soon! I will only do business with companies that have great customer service and this place is the worst.

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