I have placed numerous orders with this company and I would say that all the comments made are very accurate. They DO NOT answer e-mails. Whenever a fragrance is out of stock they will leave a note in your order and when they ship your backorder they don't normally contact you. My last order had not been shipped 11 days after I placed the order. I e-mailed and within days a notification was sent showing me that my order was being shipped. Three fragrances were out of stock and I received a notice when my oils shipped. I like their oils and I hope that they will be able to conduct their business in a more business like manner...their customers satisfaction should always be their top priority.
