KJohnson Posted November 30, 2005 Share Posted November 30, 2005 I ordered a kit and some lye from them over the weekend...so 5 days ago....never recieved a confirmation email of my order..on their site there is no phone number on their site to call...I have sent 3 emails...do I just need to be more patient? not real sure what to do.here is the link....http://www.crabapplesoap.com/kits.htmlWhat do you guys think? Quote Link to comment Share on other sites More sharing options...
Gypsyjen Posted November 30, 2005 Share Posted November 30, 2005 This is what it said on their contact page:DOWNTIME!!!We have experienced a large outage of phone service and we have been short of help during our move. In addition to phone service, our email has been out. We are working to correct this, and are overwhelmed at the moment.Your order is on it's way!Thank you for your patienceas we get back up and running! Quote Link to comment Share on other sites More sharing options...
KJohnson Posted November 30, 2005 Author Share Posted November 30, 2005 Thank you yes I did see that and if you scroll down a bit more you will see that they say they hope to be back on regular business by Aug 5....So I would saythats an old message they have just never taken off..You think? Quote Link to comment Share on other sites More sharing options...
prairieannie Posted November 30, 2005 Share Posted November 30, 2005 LMAO...not only August 5th, but August5, 2004!! that message is at least 15 months old. I'd be pissed. Quote Link to comment Share on other sites More sharing options...
Gypsyjen Posted November 30, 2005 Share Posted November 30, 2005 LOL, you're right. I did find a phone number for them:770-667-2258 Quote Link to comment Share on other sites More sharing options...
KJohnson Posted November 30, 2005 Author Share Posted November 30, 2005 LMAO I didnt see the year....Well..pooo!!Well I have checked my credit card and it has not been charged and there is no pre-auth on there....I did see it says they are under new management starting Dec. Quote Link to comment Share on other sites More sharing options...
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