Their scents are okay. I don't have a problem with the ones I've purchased from them. However, if you do place an order, you better hope there isn't a problem with delivery because they will not help in the least if your order doesn't show up or is lost in transit. I had an order that has dropped off the radar on tracking and couldn't even get them to return an email. I checked their FAQ and they basically say any USPS issues or transit issues are not their problem. So no one really has your back if there is a shipping issue, you're on your own.
northwood candle supply (5 star reviews)
in General Candle Making Discussions
Posted
Their scents are okay. I don't have a problem with the ones I've purchased from them. However, if you do place an order, you better hope there isn't a problem with delivery because they will not help in the least if your order doesn't show up or is lost in transit. I had an order that has dropped off the radar on tracking and couldn't even get them to return an email. I checked their FAQ and they basically say any USPS issues or transit issues are not their problem. So no one really has your back if there is a shipping issue, you're on your own.