MarsBars Posted February 24, 2010 Share Posted February 24, 2010 Does anyone else have trouble with the screen size of NG's new website? I've tried the website through Firefox, IE, and Safari and each time I have to scroll across the screen to see everything. Quote Link to comment Share on other sites More sharing options...
carol k Posted February 24, 2010 Share Posted February 24, 2010 I've got the same trouble. I hate it. Quote Link to comment Share on other sites More sharing options...
Candybee Posted February 24, 2010 Share Posted February 24, 2010 I can get it on my screen but have to center the page, then keep centering every page I look at. Gets tedious real fast. Quote Link to comment Share on other sites More sharing options...
RatRaceParticipant Posted February 24, 2010 Share Posted February 24, 2010 Mars - We haven't experienced issues with NGs new site yet. It is appealing and a good runner up or tied with WSPs new design Quote Link to comment Share on other sites More sharing options...
deb426 Posted February 24, 2010 Share Posted February 24, 2010 The colors are pretty but I think it should fit the screen without having to scroll. I hate that. Quote Link to comment Share on other sites More sharing options...
RichardLOZ Posted February 24, 2010 Share Posted February 24, 2010 No drama's at all here with the site and size. All fits very nicely on my screen. What resolution are you running as that is most likely going to play a part in how it displays on your PC? Quote Link to comment Share on other sites More sharing options...
kyme1911 Posted February 24, 2010 Share Posted February 24, 2010 I love the appearance, colors are fresh. Quote Link to comment Share on other sites More sharing options...
lsbennis Posted February 24, 2010 Share Posted February 24, 2010 I have no problem with it either...looks great! Quote Link to comment Share on other sites More sharing options...
Judy, USMC Posted February 24, 2010 Share Posted February 24, 2010 I had a problem, too. It was off-centered to the right so I had to expand the screen to full size to fit it all. Definitely had to do it if I had a couple of windows open. Quote Link to comment Share on other sites More sharing options...
*Dee* Posted February 24, 2010 Share Posted February 24, 2010 i just ordered from there yesterday, i didnt notice it happening to me. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted February 24, 2010 Share Posted February 24, 2010 I can get it on my screen but have to center the page, then keep centering every page I look at. Gets tedious real fast.Me too.. Very annoying.. I hope they fix it..I don't want to have to recenter it every time,nor do I want to change my screen setting each time I use NG's site ..:rolleyes2 Quote Link to comment Share on other sites More sharing options...
*Dee* Posted February 24, 2010 Share Posted February 24, 2010 has anyone contacted their customer support about it ? Quote Link to comment Share on other sites More sharing options...
tlc26 Posted February 25, 2010 Share Posted February 25, 2010 no problems here! Quote Link to comment Share on other sites More sharing options...
beechcreekcandles Posted February 25, 2010 Share Posted February 25, 2010 non here either Quote Link to comment Share on other sites More sharing options...
ah-soy Posted February 25, 2010 Share Posted February 25, 2010 (edited) looks great to me...no scrolling. Could be they resolved a lot of issues since this thread began. I love NG's oils and use tons of them. Their customer service is outstanding!One thing I wish they would do site wise is bullet point some of their product descriptions/instructions/information and use a paragraph break here and there when necessary. Reading through some is tedious and hard on the eyes. Edited February 25, 2010 by ah-soy Quote Link to comment Share on other sites More sharing options...
islandgirl Posted February 25, 2010 Share Posted February 25, 2010 Nope.. I still have to scroll.. Maybe it is set for a larger screen. My screen is only a 13 inch screen. Quote Link to comment Share on other sites More sharing options...
NewOrleansLady Posted February 25, 2010 Share Posted February 25, 2010 I think that's the problem....but I can't get it to open up anything if I click on the items on the left side tool bar like "Fragrances A-Z" or "New Products" the page opens up but nothing is on it. I can only see stuff on the home page. Will try again later today... Quote Link to comment Share on other sites More sharing options...
diamondk Posted February 25, 2010 Share Posted February 25, 2010 I think that's the problem....but I can't get it to open up anything if I click on the items on the left side tool bar like "Fragrances A-Z" or "New Products" the page opens up but nothing is on it. I can only see stuff on the home page. Will try again later today...I thought the same thing you did and then I realize I had to scroll down to see what I clicked on. I wish I didn't have to do it though. Quote Link to comment Share on other sites More sharing options...
Candybee Posted February 25, 2010 Share Posted February 25, 2010 Nope.. I still have to scroll.. Maybe it is set for a larger screen. My screen is only a 13 inch screen.Nope. Mine's a 17" and I have to center each page. I tried the compatibility view feature and its still uncentered. Quote Link to comment Share on other sites More sharing options...
*Dee* Posted February 25, 2010 Share Posted February 25, 2010 i went and checked again. mine does have the scroll bar on the bottom but the page is perfectly centered so i dont need to use it. i wonder, i just upgraded to the newest IE could that be it maybe ? does everyone have IE8 ? Quote Link to comment Share on other sites More sharing options...
dabbledoya Posted February 25, 2010 Share Posted February 25, 2010 non here eitherDitto Quote Link to comment Share on other sites More sharing options...
Candybee Posted February 25, 2010 Share Posted February 25, 2010 i went and checked again. mine does have the scroll bar on the bottom but the page is perfectly centered so i dont need to use it. i wonder, i just upgraded to the newest IE could that be it maybe ? does everyone have IE8 ?Yes. Mine is current. I get the scroll bar but the page is uncentered. As are every page I view. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted February 25, 2010 Share Posted February 25, 2010 Yes. Mine is current. I get the scroll bar but the page is uncentered. As are every page I view.Same here.. I use Fire Fox, but tried IE to see if that would help.. Nope..I really hope NG get the "it" tech to fix this.. They should know what the problem is..:rolleyes2 Quote Link to comment Share on other sites More sharing options...
xxxtennillexxx Posted February 26, 2010 Share Posted February 26, 2010 When it was 1st put up there was a slight problem. Try hitting Control and F5 to clear the cache...(This is what Deborah put on her Facebook page about the issue). Hope it helps! Quote Link to comment Share on other sites More sharing options...
diamondk Posted February 26, 2010 Share Posted February 26, 2010 When it was 1st put up there was a slight problem. Try hitting Control and F5 to clear the cache...(This is what Deborah put on her Facebook page about the issue). Hope it helps!This didn't work for me. I still have to scroll down to see products. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.