Ravens Posted December 16, 2009 Report Share Posted December 16, 2009 A few weeks ago it was mentioned here that some suppliers do not notify customers of items they will soon no longer have in inventory. Understandably, this would tick me off.But this morning I received an email from Lonestar to notify me the 12-ounce salsa jar will probably no longer be available once their supply runs out. We will be able to buy the 16oz salsa jars, however.I thought this was really good of them, to let me know (and I only bought the 12oz. salsa jars once) of this very likely possibility.A feather in their cap; thank you, Lonestar! Quote Link to comment Share on other sites More sharing options...
Jane42 Posted December 17, 2009 Report Share Posted December 17, 2009 Excellent customer service - they were certainly on top of that! Doesn't make it any easier for those that use that jar, but they did all they could! Quote Link to comment Share on other sites More sharing options...
NaturallyTru Posted December 17, 2009 Report Share Posted December 17, 2009 I was ordering samples from The Jar Store last week and they called to let me know that one style lid the manufacturer quit making. They still had lots of stock; but when that is gone...no more. The rep said she didn't want me starting a new line of candles that I would have to change in the future...so gave me heads up. Big kudos to them!Trudi Quote Link to comment Share on other sites More sharing options...
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