felixncharlie Posted November 13, 2009 Share Posted November 13, 2009 I ordered some sniffies and fell in love with a scent, I ordered the fo in a 1# size. I received the fo and it smells sooooo different,I even compared it to the original sniffee-they are similar but not the same. I have left messages with the supplier but no call yet maybe tomorrow. I just wondered if this ever happened to anyone and what was done? PS I did use a little of the fo to see if it just smelled bad oob or also in the application.Thanks Quote Link to comment Share on other sites More sharing options...
Noodle Posted November 14, 2009 Share Posted November 14, 2009 This has never happened to me, but I can just imagine your disappointment. You did the right thing calling. I hope that you get a response soon! Quote Link to comment Share on other sites More sharing options...
felixncharlie Posted November 14, 2009 Author Share Posted November 14, 2009 wow I did get a response and much to my surprise they said the formulation was mixed wrong. They already sent the correct formulation out to me and a call tag for free shipping back on the bad one.Now thats the kind of customer service that will keep me purchasing from them! Excellent Quote Link to comment Share on other sites More sharing options...
wildwings Posted November 15, 2009 Share Posted November 15, 2009 Wow, that is some good customer service! Quote Link to comment Share on other sites More sharing options...
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